Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Rochester, MN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,089 reviews
5 stars
617
4 stars
277
3 stars
78
2 stars
25
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor experiences and lack of assistance.
Product Issues
Several customers experienced issues with product quality and delivery, including receiving the wrong items and defective appliances.
Pricing and Value
Customers noted decent prices and good deals, but some felt that certain services, like delivery, were overpriced.
Inventory and Availability
Customers expressed frustration with inventory levels and the availability of specific items, leading to disappointment during visits.
- DFDavid FinleyDec 22, 20251.0There estimate for material is horrible There prices are high. Horrible experience. My customer and I will never go there again. I wasted so much time because we trusted there takeoff abilities
- WKWayne KerianDec 16, 20255.0Great customer service
- LLLinda LauresNov 27, 20251.0we brought a refrig monday and decided to haul ourselves when found out could not deliver until fri despite being available in store, picked up tues only to discover when unloaded refrg at our house that it was not the one we bought......it was 36" with water dispenser and we bought 33" no dispenser......they had loaded the wrong refrig....talked to sx department who said would bring out right refrig and pick up wrong one.... waited 2 hours and called to see when they would come ...was told a manager would return call in 15 min.. waited 45 min and called back and was told no delivery sx available until fri.......told them that refrig was outside .....they asked that I take refrig inside .....by now had lost my help moving refrig and only had 2 people to move refig into house up 4 stairs..... so reloaded refrig back on trailer and hauled back..... .when got to store asked for manager and after delay did get to talk to him.......felt like they could offer discount because of error.....took numerous paging w no response to bring right refrig out....."store was short staffed"......only offer $40 store certificate when they charge $40 for delivery and we had to make 2 trips.....we are in 70s and had 2 of us to manage this due to their lack of communication. it took 4 people to unload off our trailer at the store.......and the refrig we were given by mistake sold for $1900 .....the one we bought was $900.......a mistake that would have cost the sore $1000. not satisfied
- ACamer chaabanNov 17, 20254.0الاسعار مقبوله
- BCBeth CoonsNov 14, 20251.0Very disappointed today trying to return an item. It was on clearance but not final sale. It did not say final sale or no returns on the sticker or the receipt. I am stuck with a light that does not fit in my bathroom. There are no signs posted saying no returns on clearance items. Lowe’s has lost a long time customer over $63. I have purchased many large ticket items (appliances) over the years. I will not be returning to Lowe’s!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Rochester, MN?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Rochester, MN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hour adjustments.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided when your order status changes.
What is Lowe's return and exchange policy?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
Which brands are available at Lowe's Home Improvement?
Available brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, and many others trusted in home improvement.
What payment options are accepted at Lowe's in Rochester, MN?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places to Lowe's where I can exchange propane tanks?
Yes, Blue Rhino Propane Exchange is nearby where you can exchange propane tanks conveniently.
What nearby stores could I visit in the same area as Lowe's Home Improvement for electronics or furniture?
Best Buy for electronics and Schneiderman's Furniture for furniture and mattresses are located nearby for your shopping convenience.
Are there any beauty and salon services near Lowe's in Rochester, MN?
Yes, multiple beauty salons and hair studios like Boss’s Barbershop, Stephanie Knutston Beauty, and several Sola Salon studios are located nearby offering various beauty and spa services.