Product Selection
Customers appreciate the wide variety of craft supplies and home decor available, although some noted limited options for specific items like leather tools.
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unfriendly or unhelpful.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many customers expressed frustration with long checkout lines and the slow process due to the lack of barcodes, impacting overall satisfaction.
Sales and Discounts
Customers enjoy the frequent sales and discounts, particularly during holiday seasons, which enhance their shopping experience.