Extra Space Storage

4.7
221 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3100 7th St NW in Rochester, MN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
3100 7th St NW, Rochester, MN
55901, United States

Hours

Reviews

4.7
221 reviews
5 stars
194
4 stars
14
3 stars
0
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Robert and Jess, for being friendly, helpful, and professional.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several reviews expressed dissatisfaction with sudden price increases and perceived deceptive pricing practices.

Access and Security

Customers appreciated the security features and ease of access to their units, although some reported issues with access codes.
  • BK
    Bill Kanthack
    2 days ago
    5.0
    Great personal service A joy to be with you.
  • FC
    Fabiana Cristina
    Dec 31, 2025
    5.0
    The office manager, Robert, is a great nice guy, communicative, friendly, and helpful. The area is clean, safe, and user friendly. I loved the available platform dollies by the entrances of the building - it made life easier. As always, ESS has an easy and quick process to enroll and cancel the unit rental. I’ve been a client on and off for years in TX and MN.
  • JR
    Jay Rizzo
    Dec 23, 2025
    1.0
    This place is being deceptive and ripping people off. We signed a 6 month lease of a unit. Paid the total 6 months up front at a rate of approximately $64 per month. If you signed up monthly it was around $68/month. Once our 6 month lease is up (February 2026) our new monthly totally will apparently be $120/month. Doubled the amount of the monthly rental rate of $68/month. What a scam. I called and spoke to management and they said yep it looks like your rate doubled and we can't do anything to lower it or even match the rate they have online for the same storage unit (which is now actually lower than our original $64/month rate). We will not be extending our storage past February. Don't rent from here they will get you to move everything in then hike your rate to try and force you to stay because they are being on you not wanting to load everything up and go somewhere else. Deceptive!!!!
  • TC
    Tramani Cook
    Dec 13, 2025
    5.0
    Robert was very helpful and showed me around. It was nice to be able to speak with a person and I can get the same experience I’ve had before at a storage company like this. Cleanliness and quality is something I was looking for and that is what I found with this company. Thank you !
  • SS
    Selene Sundara
    Dec 11, 2025
    5.0
    Love this storage facility!!! The customer service is great. It looks, feels, and is very secure. Very happy with the various sizes of the units that are offered. There’s an app that can securely unlock the access gate and doors for you (can also type in a long code at the gate/doors). The customer service has already been amazing the two times I needed help with something. So happy I chose Extra Space Storage.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.