Lowe's Home Improvement

3.7
1439 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Plymouth, MN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3205 Vicksburg Lane North, Plymouth, MN
55447, United States

Hours

Reviews

3.7
1,298 reviews
5 stars
566
4 stars
302
3 stars
152
2 stars
56
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times for assistance.

Product Availability

Customers frequently noted discrepancies between online inventory and actual in-store availability, leading to frustration.

Staff Helpfulness

While some customers praised individual staff members for their helpfulness, others reported a lack of assistance and unmotivated employees.

Delivery Issues

Numerous complaints were made regarding delivery delays, incorrect orders, and poor communication regarding installation services.

Store Cleanliness

Several reviews mentioned that the store was clean and well-organized, contributing positively to the shopping experience.
  • LS
    Leo Schaefers
    Jan 5, 2026
    1.0
    This place is a scam. I bought a mini fridge online at a great sale price but it was damaged. I returned it to the store only to find out they won't give me a replacement for the sale price I paid because it was an online purchase. Wanted $250 more for the same item. Stay away from Lowe's. Never had issues like this at either Home Depot or Menards. What a joke!
  • CB
    C B
    Jan 1, 2026
    1.0
    They don't price match their own website. Total waste of time going in, their in store prices are much more than advertised online. Customer service is abysmal. Stay away from this place.
  • RR
    Richard
    Dec 30, 2025
    1.0
    Came to get paint (2 gallons) between at 10am and 11:30am on 12/30 - only customer there and it took over an hour to get our paint. What a waste of time…
  • KC
    Kristy C
    Dec 29, 2025
    4.0
    It was clean, quiet, and the staff was friendly. They have a fantastic plant selection and you can find a good variety. Their prices are a little high, but you pay for convenience and good staff.
  • CS
    CJ S
    Dec 20, 2025
    1.0
    Ordered Christmas decorations, won’t be delivered until 12/24/2025- Return date for Holiday is b4 the holiday. NOT STATED! Fine print, had to SEARCH! So packages arriving on 12/24, at who knows what time?They need to be returned to the store by 12/24/2005, and the store closes at 6!!! Who knows what time the delivery will arrive, and I am not going to be at home Christmas Eve. I WILL NEVER SHOP HERE AGAIN! Customer service was RUDE, and I spent 4 hrs on the phone getting this order cancelled. Lowes customer service said I HAD to contact fed-ex, WRONG! Fed-ex said it’s up to them. Horrible customer service! First time shopping there, and it is the LAST time! 4 hours of my day handling this… GREAT JOB LOWES. HOW do you stay in business????? OVER and O.U.T….

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.