Lowe’s in Plymouth, MN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers reported poor customer service experiences, including rude staff and long wait times for assistance.
Product Availability
Customers frequently noted discrepancies between online inventory and actual in-store availability, leading to frustration.
Staff Helpfulness
While some customers praised individual staff members for their helpfulness, others reported a lack of assistance and unmotivated employees.
Delivery Issues
Numerous complaints were made regarding delivery delays, incorrect orders, and poor communication regarding installation services.
Store Cleanliness
Several reviews mentioned that the store was clean and well-organized, contributing positively to the shopping experience.
LS
Leo Schaefers
Jan 5, 2026
1.0
This place is a scam. I bought a mini fridge online at a great sale price but it was damaged. I returned it to the store only to find out they won't give me a replacement for the sale price I paid because it was an online purchase. Wanted $250 more for the same item. Stay away from Lowe's. Never had issues like this at either Home Depot or Menards. What a joke!
CB
C B
Jan 1, 2026
1.0
They don't price match their own website. Total waste of time going in, their in store prices are much more than advertised online. Customer service is abysmal. Stay away from this place.
RR
Richard
Dec 30, 2025
1.0
Came to get paint (2 gallons) between at 10am and 11:30am on 12/30 - only customer there and it took over an hour to get our paint. What a waste of time…
KC
Kristy C
Dec 29, 2025
4.0
It was clean, quiet, and the staff was friendly. They have a fantastic plant selection and you can find a good variety. Their prices are a little high, but you pay for convenience and good staff.
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CJ S
Dec 20, 2025
1.0
Ordered Christmas decorations, won’t be delivered until 12/24/2025-
Return date for Holiday is b4 the holiday. NOT STATED! Fine print, had to SEARCH!
So packages arriving on 12/24, at who knows what time?They need to be returned to the store by 12/24/2005, and the store closes at 6!!!
Who knows what time the delivery will arrive, and I am not going to be at home Christmas Eve. I WILL NEVER SHOP HERE AGAIN!
Customer service was RUDE, and I spent 4 hrs on the phone getting this order cancelled.
Lowes customer service said I HAD to contact fed-ex, WRONG! Fed-ex said it’s up to them. Horrible customer service! First time shopping there, and it is the LAST time!
4 hours of my day handling this…
GREAT JOB LOWES. HOW do you stay in business????? OVER and O.U.T….
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Plymouth, MN?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Plymouth?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or having reduced hours.
Does Lowe's Home Improvement in Plymouth offer order pickup and delivery services?
Yes, Lowe's offers in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if the order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, cabinetry, flooring, lighting, HVAC, plumbing fixtures, smart home devices, roofing, siding, and more.
Are there any language support services available at the Plymouth Lowe's store?
Yes, Lowe's provides services in English and Spanish, and in-store translation services are available for other languages.
Are there any nearby restaurants I can visit before or after shopping at Lowe's Plymouth?
Yes, there are several nearby dining options including Hyderabad House Biryani Place (Indian cuisine), Firenza Pizza, Smashburger, Potbelly Sandwich Shop, Dunkin', and Leeann Chin (Chinese/Asian cuisine).
Where can I find nearby services for propane exchange close to Lowe's in Plymouth?
Blue Rhino Propane Exchange is located nearby and can provide propane exchange services conveniently after your visit to Lowe's.
What nearby shipping and courier services are available near Lowe's Home Improvement in Plymouth?
UPS Access Point location and FedEx services are nearby, making it convenient for customers to handle package shipping or pickup during their trip to Lowe's.