Store your belongings at Extra Space Storage on 2960 Empire Ln N in Plymouth, MN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, heated loading bay, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Walker and Theresa, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is consistently reported as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with unexpected price increases, feeling that they were not adequately informed.
Accessibility
Customers appreciated the ease of access to the facility and the availability of helpful resources like carts for moving items.
Mixed Experiences
While many reviews are positive, there are isolated complaints about specific staff members and unexpected charges.
WC
Will Curtis
2 days ago
5.0
My girlfriend broke up with me while I was here and I still had a great time
KS
Kayla Siegel
6 days ago
2.0
They lure you in with very low introductory prices, but what they don’t tell you is that after four months, your rate will jump to nearly double what you were originally paying. They blame the increase on “the economy,” but the increased price seems inevitable no matter what. It’s extremely misleading.
MV
Maria Fernanda Vandersteen
Nov 11, 2025
5.0
Very helpful and the customer services is amazing! I recommend this place 100%.
JV
Jacob A. Vandersteen
Nov 11, 2025
5.0
Great experience. Walker is top tier. Highly recommended.
PS
Patrick Sinha
Oct 27, 2025
5.0
Awesome customer service here. I made a mess of my scheduling online, but both Rylen (who helped me first) and Walker (manager) worked with me to get everything taken care of. Great people, super helpful, totally worth a 5 star review.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Plymouth
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the operating hours for Extra Space Storage?
Extra Space Storage in Plymouth is open every day from 6:00 AM to 10:00 PM.
How can I determine the right storage unit size for my needs?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate the required size based on the number of boxes and items like furniture and appliances.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items along with standard units without climate control.
Is drive-up access available at this storage facility?
Yes, Extra Space Storage provides drive-up access which makes moving large or heavy items much easier by allowing you to pull your vehicle directly to the unit.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies including boxes can be purchased at the facility or online.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa as payment options.
Are there any facilities nearby for guests or customers needing accommodations?
Yes, nearby hotels include Holiday Inn Express Minneapolis West - Plymouth, Days Inn Plymouth West/Minneapolis, Comfort Inn, and Home2 Suites by Hilton Plymouth Minneapolis which can be convenient for visitors needing lodging.
Where can customers find nearby automotive services?
Nearby automotive services include Morrie's Auto Body & Glass Repair, IMOLA Motorsports, Caliber Collision, PAULY ENTERPRISES INC DBA, and Plymouth Tire & Auto Center, helpful for vehicle repairs or maintenance needs before or after storage visits.
Are there dining options close to Extra Space Storage?
Yes, customers can visit Perkins Restaurant & Bakery, MrBeast Burger, Axel's Bonfire, Lucky's 13 Pub, and Jake's City Grille nearby for meals before or after their storage visits.
What security features does Extra Space Storage provide?
The facility offers exceptional security including electronic gate access, manager living onsite, multiple exit gates, and security access restricted to your floor only, ensuring safe storage of your belongings.