Extra Space Storage

4.8
547 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2960 Empire Ln N in Plymouth, MN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, heated loading bay, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2960 Empire Ln N, Plymouth, MN
55447, United States

Hours

Reviews

4.8
547 reviews
5 stars
504
4 stars
18
3 stars
5
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Walker and Theresa, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently reported as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with unexpected price increases, feeling that they were not adequately informed.

Accessibility

Customers appreciated the ease of access to the facility and the availability of helpful resources like carts for moving items.

Mixed Experiences

While many reviews are positive, there are isolated complaints about specific staff members and unexpected charges.
  • WC
    Will Curtis
    2 days ago
    5.0
    My girlfriend broke up with me while I was here and I still had a great time
  • KS
    Kayla Siegel
    6 days ago
    2.0
    They lure you in with very low introductory prices, but what they don’t tell you is that after four months, your rate will jump to nearly double what you were originally paying. They blame the increase on “the economy,” but the increased price seems inevitable no matter what. It’s extremely misleading.
  • MV
    Maria Fernanda Vandersteen
    Nov 11, 2025
    5.0
    Very helpful and the customer services is amazing! I recommend this place 100%.
  • JV
    Jacob A. Vandersteen
    Nov 11, 2025
    5.0
    Great experience. Walker is top tier. Highly recommended.
  • PS
    Patrick Sinha
    Oct 27, 2025
    5.0
    Awesome customer service here. I made a mess of my scheduling online, but both Rylen (who helped me first) and Walker (manager) worked with me to get everything taken care of. Great people, super helpful, totally worth a 5 star review.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.