Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Owatonna, MN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,044 reviews
5 stars
500
4 stars
276
3 stars
116
2 stars
48
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some employees provided excellent service while others were dismissive or unhelpful.
Delivery Issues
Numerous complaints about poor communication and handling of appliance deliveries, leading to customer frustration.
Product Availability
Customers noted a good selection of products, but there were instances of items being out of stock or misrepresented.
Staff Knowledge
While some staff were praised for their helpfulness and knowledge, others were criticized for lacking product information.
Pricing Concerns
Customers expressed concerns about pricing, with some finding better deals at competing stores.
- DSDaniel Shuffler2 days ago1.0They scheduled to come put in a ceiling fan, I took off from work they were coming between 2-5p.m. They never showed up,or called.texted,or emailed for a company that prides it self in customer service and all things that can be installed with their insulation department,they suck and fail horribly. For people that spend their hard earned money we Do Not recommend Lowe's to have something installed.
- ACamer chaaban6 days ago4.0مقبول
- LSLuke StoutOct 20, 20251.0Uses synchrony bank for there lowes credit cards. A bank that's been in multiple lawsuits. Posted my payment on due date and they said it was a day late for extra 40 dollar charge. Lowes is fine but stay away from their credit scam.
- JKJudy KrokeSep 24, 20255.0I was walking down an aisle and met Evan. He had his hand full and was going in the opposite direction but he asked what I was looking for. He put down what he was carrying and went with me to find what I wanted and stayed with me until I found it and then he got if off the shelf for me. I very much appreciated his help especially since I was on limited time
- DLDenise LangeSep 23, 20252.0Great price on a washer, but delivery was a nightmare. Really disappointed with the way it was handled. Would not have appliance delivered through them again. They have poor customer service. When you can get ahold of someone.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Owatonna, MN?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, kitchen items, plumbing supplies, tools, and outdoor equipment. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many more.
What are the operating hours of the Lowe's Home Improvement store in Owatonna, MN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days having reduced hours or closures.
Does Lowe's in Owatonna offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are sent if your order status changes.
What payment methods does Lowe's Home Improvement in Owatonna accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any special installation services available at Lowe's Owatonna?
Yes, Lowe's offers installation services for appliances, cabinets, flooring, doors, lighting, HVAC systems, and much more, including deck, shower door, and blind installations.
Is Lowe's Home Improvement in Owatonna involved in any community or charitable associations?
Yes, Lowe's is associated with organizations like Lowe's Toolbox for Education, Habitat for Humanity, Boys & Girls Clubs of America, and Keep America Beautiful, among others.
What nearby stores could customers visit in Owatonna before or after shopping at Lowe's?
Customers might visit nearby stores such as Kohl's, SEPHORA at Kohl's, Dollar Tree, Harbor Freight Tools, and GameStop for additional shopping needs.
Are there any nearby restaurants close to Lowe's Home Improvement for dining options?
Yes, nearby dining options include Don Juan Cantina & Grill, East Wind Buffet, Buffalo Wild Wings, and Kwik Trip convenience store which offers food and fuel.
How can the nearby Blue Rhino Propane Exchange be useful for Lowe's customers?
Customers shopping for grills or outdoor equipment at Lowe's can conveniently exchange propane tanks at the nearby Blue Rhino Propane Exchange location, making it easy to get cooking outside.