Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Oak Park Heights, MN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
5888 Nova Scotia Avenue North, Oak Park Heights, MN
55082, United States
Hours
Reviews
3.9
1,003 reviews
5 stars
511
4 stars
224
3 stars
95
2 stars
49
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Pat, Milana, and Blaine for their exceptional service.
Product Availability
Customers noted a good selection of tools and plants, but some expressed disappointment when specific items were out of stock.
Delivery Issues
Numerous reviews reported significant problems with delivery services, including missed appointments and poor communication regarding delivery status.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor customer service in certain departments.
- JJJdrNov 7, 20255.0Friendly and knowledgeable staff. Keep up the great work.
- DODoug Hogmire (orf2msp)Nov 5, 20251.0Ordered decking materials online. I received a scheduled delivery date a week away. The day before the scheduled delivery I got an email stating that my material would be onsite between 8:00 am - 12:00 pm the next day. I notified my contractor and made arrangements to receive the delivery and install the boards. Later the same day (5:30 pm) I check my email to find out that my order had been rescheduled over two weeks out. Called customer service (both local store and national) to find out what happened. Was told that I needed to be referred to the fulfillment department which of course no one was available. I understand things happen and it’s probably not a person that created this problem. I chalk it up to Lowes not having a system that is capable of being able to recognize a problem until it’s too late for the customer. I will not order online again. If it’s not in stock, I’ll go somewhere else.
- MWMitchell WisemanNov 2, 20251.0If I could give zero, I would not only they say they give 10% for For military, but they will not honor it unless you can get it to work in the app with the app it will not work. I asked to see if I could talk to a manager and I was told I have to go find one myself will never go back ever again I am forever at Home Depot customer.
- BGBenny GroverOct 30, 20255.0You can find any tool here
- SVSteve VennemannOct 16, 20255.0The guy went out if his way to help us. Great job
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Oak Park Heights?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, paint, patio furniture, power tools, plumbing, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Oak Park Heights, MN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or having reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What is Lowe's return policy for items purchased online or in-store?
Most items can be returned within 90 days. Online purchases can be returned starting via your order history online, and in-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places I can visit before or after shopping at Lowe's?
Yes, nearby you can visit Blue Rhino Propane Exchange for propane needs, or enjoy a coffee break at Starbucks. For relaxation, there are several beauty salons like Salon Iola and Haven Hair Salon near the store.
How can nearby places like Blue Rhino Propane Exchange complement my visit to Lowe's?
If you need propane for grills or outdoor equipment purchased at Lowe's, Blue Rhino Propane Exchange nearby provides convenient propane exchange services to complement your shopping trip.
Are there options for food or refreshment near Lowe's Home Improvement in Oak Park Heights?
Yes, near Lowe's you can find places like Red's Savoy Pizza for dining and Starbucks for coffee and refreshments, perfect for a meal or break during your shopping day.
What nearby services are available if I want personal care during my visit to Lowe's?
There are several beauty and spa services near Lowe's, including Lockhart Studio, Massage Envy Stillwater, and Nirvana Nail Studio, offering options for relaxation or grooming before or after your shopping.