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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for the storage units?
Gate access to the storage units is available daily from 6:00 AM to 10:00 PM.
What are the office hours at US Storage Centers in Minneapolis?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturdays from 8:30 AM to 5:00 PM, and closed on Sundays.
Are there any items I am not allowed to store at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
Can I rent a storage unit online and do I need to pay to reserve it?
Yes, you can rent and reserve storage units online without any credit card holds or upfront payment required for reservations.
What forms of payment are accepted at US Storage Centers?
Payments are accepted by cash, checks, VISA, Mastercard, cashier's checks, and money orders. Automatic payments can also be set up.
Do I need to sign a long-term lease?
No, rentals are on a month-to-month basis with no long-term obligations.
Are boxes, locks, and moving supplies available for purchase at the facility?
Yes, US Storage Centers sells boxes, moving supplies, and locks for customer convenience.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
How can nearby attractions like the Minneapolis Farmers Market enhance my visit to US Storage Centers?
After your storage visit, you can enjoy fresh produce and local products at the Minneapolis Farmers Market, located nearby, for a convenient and enjoyable outing.
How does proximity to Wirth Beach benefit customers visiting US Storage Centers?
Customers can combine their storage visit with leisure time at Wirth Beach, nearby, ideal for relaxation or exercise before or after handling their storage needs.
Can nearby services like Litin's Party Value be helpful when using US Storage Centers?
Yes, customers planning events can easily access Litin's Party Value near US Storage Centers to rent party supplies, making storage and event prep more convenient.