Extra Space Storage

4.8
495 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1227 E Hennepin Ave in Minneapolis, MN today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, lifts available, parking spaces, security access to your floor only, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1227 E Hennepin Ave, Minneapolis, MN
55414, United States

Hours

Reviews

4.8
495 reviews
5 stars
440
4 stars
31
3 stars
7
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Amy and Nasteha, received high praise for their helpfulness, friendliness, and professionalism, making the rental process smooth and easy.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases, feeling that the rates were not justified or communicated clearly.

Accessibility

Customers appreciated the easy access to the facility and the convenience of the loading areas, although some noted challenges with location.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to management responsiveness and security issues.
  • MH
    Molly Haring
    Nov 14, 2025
    5.0
    Very Sweet and answered all my questions. Thanks!
  • AC
    Arex Coso-Cole
    Nov 13, 2025
    5.0
    Amy is super helpful and wonderful to talk to.
  • SY
    Sooji You
    Nov 13, 2025
    5.0
    The service was very friendly, and the rental process was quick and easy.
  • PC
    Phil Carbino
    Nov 6, 2025
    5.0
    Amy was super helpful, place is clean and tidy
  • MG
    Maria Gomez
    Oct 19, 2025
    5.0
    Amy was great! She made sure that my monthly charge was honored for the price I was quoted when I reserved my space, she showed me exactly where my movers could unload, and made sure I knew where to download the app to access my account. She also moved me to a unit where I would be closer to the loading dock, so my move would go smooth!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.