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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Lake Elmo?
You can access your storage unit daily from 6:00 AM to 10:00 PM.
What are the office hours for US Storage Centers in Lake Elmo?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
What items are prohibited from being stored at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
What identification is required to rent a storage unit?
You need to provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers must provide additional information.
Are long-term leases required at US Storage Centers?
No, rentals are month-to-month with no long-term obligations.
Can I reserve a storage unit online at US Storage Centers?
Yes, you can conveniently reserve your storage unit online without any credit card holds.
What payment options are accepted at US Storage Centers?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Are storage unit locks and moving supplies available at the facility?
Yes, US Storage Centers sells locks, boxes, and moving supplies for customer convenience, though you may bring your own compatible lock if preferred.
How can the nearby Enterprise Rent-A-Car help me when visiting US Storage Centers?
Enterprise Rent-A-Car nearby offers convenient vehicle rental options to help you transport your belongings to and from the storage facility.
What nearby attractions can I visit before or after using US Storage Centers?
You can enjoy nearby spots like Summit Snow, Skate, Wake & Skatepark for outdoor fun, or dine at Spice Bazaar, an Indian grocery store and restaurant close by.
Are there local businesses near US Storage Centers that might be helpful for home or lifestyle needs?
Yes, nearby businesses such as The Mattress Superstore, Nostalgia Vintage and Things LLC, and Kirkland's offer home goods and furnishings to complement your storage needs.