Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hibbing, MN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as unfriendly or unresponsive.
Delivery Issues
Numerous customers experienced significant delays and problems with delivery services, leading to frustration and dissatisfaction.
Product Availability
Customers noted a good selection of products, but there were complaints about items being out of stock or not available for immediate purchase.
Store Experience
The store is generally described as clean and organized, but some customers found the layout confusing and had difficulty finding items.
Installation Services
Many customers expressed dissatisfaction with installation services, citing poor communication and unprofessional behavior from third-party contractors.
JJ
Jb
1 day ago
5.0
Great local company
KT
Keith Tillotson
Oct 10, 2025
5.0
Good selection, knowledgeable employees.
JM
Judy Mattson
Sep 5, 2025
1.0
I purchased a side by side Whirlpool stainless steel refrigerator a few years back. We didn't want to use the water dispenser so the delivery person fixed it so it could be used that way. We'll, they had to come out twice to fix the dispensing problem twice and also a third time. To this day it still is not right, of course the warranty is no more, but after the third time it should have been replaced! Now it leeks on my floor at least once a week and I can't afford to fix it. Will never buy any appliances from Lowe's again because they did not do the right thing !
JB
Jamie Barker
Sep 3, 2025
1.0
Do not use them to do a project. I have had zero respone for an issue pre build. My fence project has been a nightmare. Over 30 phone calls and 20 emails. The measurements are wrong. No one seems to care. Store manager does not call you back takes 4-5 calls to get them to respond than it is pushed off to someone else who tells you to call the store.. nightmare 🏃♂️ on going for months
BC
Broadey Cline
Aug 27, 2025
1.0
I’ve done a lot of business with Lowe’s in the past and have generally had good experiences, but my visit today was a major letdown. I went to purchase a 6 1/2” metal cutting blade for my circular saw and was struggling to find it for awhile. I approached customer service for help, and they said they’d send someone to assist me in the blade section, which I appreciated. However, the employee who arrived was unfriendly and unapproachable. He didn’t greet me or offer assistance, so I had to initiate the conversation. When I asked about the blade, his response was curt, telling me I’d need to order it online without offering further help or checking availability. This lackluster service left me highly frustrated, as I expected better support from a store I’ve worked with so frequently. I’ll have to take this experience into consideration for future purchases and hope Lowe’s improves their staff training for a more welcoming and helpful experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hibbing, MN?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement in Hibbing offer?
They offer various installation services such as appliances, flooring, cabinets, doors, decking, and more, along with free delivery, free haul away, easy returns, and exchanges.
What are the store hours for Lowe's Home Improvement in Hibbing?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sundays. Holiday hours vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates regarding your order status.
What payment options are accepted at Lowe's Home Improvement in Hibbing?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa credit cards.
Does Lowe's Home Improvement in Hibbing offer delivery and in-store pickup?
Yes, they offer both in-store pickup and delivery services.
Where is Lowe's Home Improvement located in Hibbing, MN?
It is located at 12025 Highway 169 W, Hibbing, MN 55746, USA.
Are there any nearby places to visit when shopping at Lowe's in Hibbing?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, Hibbing Cinema 8 for movie entertainment, and Caribou Coffee where you can enjoy a coffee break.
How can nearby services like KeyMe Locksmiths and AT&T complement my visit to Lowe's Home Improvement?
After shopping at Lowe's, you can visit KeyMe Locksmiths for locksmith services or stop by AT&T for mobile phone accessories and retail needs, making your trip more convenient and productive.
Are there dining options near Lowe's Home Improvement in Hibbing?
Yes, there are dining options nearby such as Fiesta Guadalajara for Mexican cuisine, KFC for fast food, and Erbert & Gerbert's for American-style sandwiches and fast food.