Lowe's Home Improvement

4.1
819 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hibbing, MN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
12025 Highway 169 W, Hibbing, MN
55746, United States

Hours

Reviews

4.1
745 reviews
5 stars
386
4 stars
183
3 stars
84
2 stars
25
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as unfriendly or unresponsive.

Delivery Issues

Numerous customers experienced significant delays and problems with delivery services, leading to frustration and dissatisfaction.

Product Availability

Customers noted a good selection of products, but there were complaints about items being out of stock or not available for immediate purchase.

Store Experience

The store is generally described as clean and organized, but some customers found the layout confusing and had difficulty finding items.

Installation Services

Many customers expressed dissatisfaction with installation services, citing poor communication and unprofessional behavior from third-party contractors.
  • JJ
    Jb
    1 day ago
    5.0
    Great local company
  • KT
    Keith Tillotson
    Oct 10, 2025
    5.0
    Good selection, knowledgeable employees.
  • JM
    Judy Mattson
    Sep 5, 2025
    1.0
    I purchased a side by side Whirlpool stainless steel refrigerator a few years back. We didn't want to use the water dispenser so the delivery person fixed it so it could be used that way. We'll, they had to come out twice to fix the dispensing problem twice and also a third time. To this day it still is not right, of course the warranty is no more, but after the third time it should have been replaced! Now it leeks on my floor at least once a week and I can't afford to fix it. Will never buy any appliances from Lowe's again because they did not do the right thing !
  • JB
    Jamie Barker
    Sep 3, 2025
    1.0
    Do not use them to do a project. I have had zero respone for an issue pre build. My fence project has been a nightmare. Over 30 phone calls and 20 emails. The measurements are wrong. No one seems to care. Store manager does not call you back takes 4-5 calls to get them to respond than it is pushed off to someone else who tells you to call the store.. nightmare 🏃‍♂️ on going for months
  • BC
    Broadey Cline
    Aug 27, 2025
    1.0
    I’ve done a lot of business with Lowe’s in the past and have generally had good experiences, but my visit today was a major letdown. I went to purchase a 6 1/2” metal cutting blade for my circular saw and was struggling to find it for awhile. I approached customer service for help, and they said they’d send someone to assist me in the blade section, which I appreciated. However, the employee who arrived was unfriendly and unapproachable. He didn’t greet me or offer assistance, so I had to initiate the conversation. When I asked about the blade, his response was curt, telling me I’d need to order it online without offering further help or checking availability. This lackluster service left me highly frustrated, as I expected better support from a store I’ve worked with so frequently. I’ll have to take this experience into consideration for future purchases and hope Lowe’s improves their staff training for a more welcoming and helpful experience.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.