RH Minneapolis | The Gallery in Edina

Reviews

• RH

  Roxanne Hartje

  Jan 6, 2026
  1.0
  This company takes billing practices to a whole level of malpractice! Your credit cards get billed randomly without any knowledge or invoice to go with it. Just when you think you have things figured out with billing another charge shows up for thousands of dollars.
• CD

  Chris Douglas

  Jan 1, 2026
  1.0
  Run—don’t walk—away from this nightmarish company. The store (or “gallery,” in RH’s carefully chosen language meant to imply rarity and importance) staff are actually excellent: knowledgeable, friendly, and genuinely helpful. My experience was great right up until the moment I placed an order. From that point forward, I regret ever walking through the doors. RH (formerly Restoration Hardware) has spent the last decade aggressively rebranding itself as the arbiter of taste and luxury—building jaw-dropping “galleries,” launching a hotel, even a yacht. Glossy marketing and eye-watering prices reinforce the fantasy. Unfortunately, that fantasy collapses under even minimal scrutiny. There are two massive flaws in RH’s model. First: most of the hard goods—yes, the expensive wood furniture—are manufactured in China or Vietnam, often using inexpensive softwoods. These are the same or similar factories supplying far more reasonably priced brands like CB2 or Crate & Barrel. The difference is not quality; it’s markup. That markup is what funds the galleries, the yacht, and executive compensation—not superior craftsmanship. Second (and far worse): RH’s operations and logistics are spectacularly incompetent. This is the primary reason for this review—to spare others the same experience. I ordered a dining table, dining chairs, counter stools, and a bookshelf. All items were listed as in stock and guaranteed for delivery by 12/27. As of 12/27, I received the bookshelf via UPS but hadn't received a delivery date for anything except the stools. After contacting the designer I worked with—who then escalated to management—it was discovered that the table and three chairs were simply… lost. No delivery date. No explanation. Just gone. Because we had just moved into a new home and actually need furniture, I canceled the order. The refund was processed for everything except the missing table and chairs. I was told they couldn’t refund those until the items were “found,” which is a fascinating business policy. A week later, the lost items miraculously resurfaced. After another request, the designer and management submitted the return, and all appeared resolved—until I received a confirmation this morning showing a refund of $0, despite my card having been charged the full amount plus tax. I have now reached out again to correct yet another error and am rapidly losing patience. At this point, I plan to dispute the charge with my credit card company, as I have completely lost confidence in RH’s ability to resolve even the simplest issue. If you enjoy overpriced softwood furniture made overseas and are unconcerned with when—or if—your purchases arrive, RH may be perfect for you. If, however, you value American-made, high-quality furniture, transparent pricing, and competent service, there is a Minnesota-based company just down the street that puts RH to shame. Consider yourself warned.
• MR

  Motion Muse Reviews

  Dec 21, 2025
  5.0
  This restaurant is absolutely wonderful. From the moment I walked in to the moment I left everything was amazing. I was with a large group and we were attended to very well. Customer service was up to par, and the food was to our standards. Not to mention, the drinks were great (I can speak for the Rose Spritz). I ordered the mini lobster rolls with caviar along with a side of asparagus, and it was a 10/10. The whole building itself is beautifully constructed. I would recommend this restaurant to celebrate a nice evening!
• TJ

  Tammy Julkowski

  Sep 17, 2021
  3.0
  Nice, but didn't meet my expectations after hearing all the hype... the noise from the restaurant was annoying while shopping.
• CC

  Casey Coughlin

  May 14, 2017
  1.0
  We love the look of most everything in the store. We purchased a table and love it. BEWARE. We ordered a cloud couch and because we ordered 9 foot instead of 8 and because we got light Grey instead of white or tan, it was considered a custom piece. They will not under any circumstances work with you on anything that is ordered no matter how disappointed or unhappy you are. So we basically ordered something we could not see and touch. Within days of receiving our couch, we knew we were unhappy with it. We would have paid any restocking fee they suggested and spent it on other product, but they refuse to even try and make a customer happy. Just restating the policy and hope you enjoy your 4k couch that you can't stand. The worst of bad taste in my mouth. Not one to voice bad reviews, but this really really bothered me...bothers me.

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