Business Details
About
Pest Control ServiceLawn Care Service
Aptive Pest Control in Edina, MN provides trusted residential pest control services tailored to homes throughout Hennepin County. Our Edina team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Edina and surrounding Twin Cities metro communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Location
Hours
Reviews
4.4
5,107 reviews
5 stars
3,959
4 stars
353
3 stars
109
2 stars
109
1 star
577
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are generally praised for their professionalism, thoroughness, and communication skills, with many customers expressing satisfaction with the service provided.
Communication Issues
While many technicians communicate well, there are complaints about the company's overall communication, including missed appointments and lack of follow-up.
Pricing Concerns
Customers express dissatisfaction with the pricing structure, feeling that the services provided do not justify the costs, especially in comparison to competitors.
Service Effectiveness
Mixed reviews on the effectiveness of pest control treatments, with some customers reporting ongoing pest issues despite multiple services.
Customer Service
Customer service experiences vary widely, with some customers reporting excellent interactions while others faced issues with billing and service follow-up.
- PKPaul K3 days ago5.0Lucas readjusted my vole bait stations to more logical locations on the property and even filled a slight gap in my A/C line with copper mesh so that rodents cannot get in. He communicated all the issues and solutions clearly through text and photographs, as well as verbally in person. He was very polite, friendly, and professional—definitely an asset to Aptive.
- CCCarrie5 days ago5.0Sean texted me to let me know he was on his way. He arrived promptly and provided the scheduled service. He set up bait boxes and removed full traps. He was courteous and thorough. I would highly recommend Aptive pest control!
- JTJ TLAHUENov 10, 20251.0Do not use Aptive! After I switched to them from another company, I started seeing bugs inside my home. The product they use does NOT work to keep the pests out of my house. It is a nightmare! In addition, customer service is horrible. I spoke to two different people and they both spoke with a very heavy accent and it was extremely difficult to get them to understand me and vice versa. I strongly recommend you use a different company. I will personally go back to using Rainbow pest control after this.
- AAAFNov 7, 20251.0⭐ 1-Star Review: Unprofessional and Ineffective Service I was approached by a representative who confidently told me their company could eliminate my wasp problem completely. He pointed out multiple live nests around my home, assured me they would all be removed, and promised I wouldn’t have to worry again. That reassurance was the reason I signed the contract. Not long after their first treatment, I was attacked by a large yellowjacket nest. I ended up calling them back about five more times for follow-up visits. Each time, I was told the problem would be resolved — yet the wasps and yellowjackets kept coming back. Out of frustration, I hired a different pest control company. They immediately showed me that several of the same wasp nests were still there — the ones this company had claimed to remove. The new company actually took them down, and since then, I haven’t had a single issue. When I contacted this company to cancel and explain what happened, the manager was rude and dismissive. He told me I still owed $125 to get out of the contract, even though they never fixed the problem. One of their technicians even admitted he wasn’t certified to handle yellowjackets. This company overpromises and underdelivers. They send unqualified technicians, fail to remove nests, and show no accountability when their work doesn’t meet basic expectations. I would never recommend them to anyone.
- NBNichole BelleavoineNov 4, 20251.0They make you sign a contract with a $200 cancelation fee then do not perform the services they say they are going to. We have had it 4 months and they have yet to enter the house. We called them out for rodent control they came out didnt come in again and my husband ran out to catch him. The guy handed him 3 snap traps and told him to keep killing them until gone. There has been no reduction in moles, spiders, wasp at all.
Frequently Asked Questions About Aptive Pest Control
What types of pest control services does Aptive Pest Control in Edina offer?
Aptive Pest Control provides a variety of residential pest control services including ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control.
What areas does Aptive Pest Control serve around Edina, MN?
They serve Edina and surrounding cities in Hennepin County including Richfield, St Louis Park, Hopkins, Eden Prairie, Minnetonka, Golden Valley, Minneapolis, Burnsville, Savage, Plymouth, Robbinsdale, Crystal, Medicine Lake, Bloomington, Eagan, Wayzata, and Excelsior.
What are Aptive Pest Control's business hours?
Aptive Pest Control is open 24 hours a day, 7 days a week, providing round-the-clock pest control services.
How can I get a quote or schedule pest control services with Aptive?
You can get a quote or schedule services online via their reservation URL at http://aptivepestcontrol.com/ or by calling their main phone number +1 651-565-7997.
What payment options does Aptive Pest Control accept?
They accept American Express, Check, Discover, Mastercard, and Visa for payment.
Is Aptive Pest Control in Edina affiliated with any professional organization?
Yes, Aptive Pest Control in Edina is affiliated with the National Pest Management Association.
Where is Aptive Pest Control located in Edina?
Their location is 5251 West 73rd Street, Ste C, Edina, MN 55439, United States.
What nearby places can I visit after my pest control appointment at Aptive in Edina?
You can visit Urbanize Farm, an urban farm and event photography venue, or dine at La Pasta, an Italian restaurant nearby. These spots offer a pleasant way to spend time in the area before or after your appointment.
Are there any nearby service providers or shops near Aptive Pest Control in Edina?
Yes, near Aptive Pest Control you can find Event Sound & Lighting for event planning needs, Printastik for printing services, and Floor Coverings International for outdoor gear.
How can nearby religious organizations support the community around Aptive Pest Control in Edina?
Nearby religious organizations such as Christ Generation Church CGC Minnesota, CC Twin Cities, Anchor of Hope Ministry of Reconciliation, Qodesh Family Church, Christian Family Church, and Ismaili JamatKhana provide community services and non-profit support, offering residents resources and fellowship opportunities.