Aptive Pest Control

4.4
5200 reviews

About

Pest Control ServiceLawn Care Service
Aptive Pest Control in Edina, MN provides trusted residential pest control services tailored to homes throughout Hennepin County. Our Edina team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Edina and surrounding Twin Cities metro communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.

Location

Aptive Pest Control
5251 West 73rd Street, Edina, MN
55439, United States

Hours

Reviews

4.4
5,200 reviews
5 stars
4,038
4 stars
355
3 stars
110
2 stars
112
1 star
585

What are people saying?

AI-generated from recent customer reviews

Service Quality

While some technicians received praise for their thoroughness and professionalism, many customers reported ineffective pest control results and unresolved issues.

Communication

Several reviews highlighted excellent communication from technicians, including updates and detailed explanations of services performed.

Customer Service

Numerous complaints were made regarding poor customer service, particularly related to cancellation processes and billing issues.

Mixed Results

Customers experienced a wide range of outcomes, with some reporting significant pest control success while others continued to face pest problems.
  • HE
    Holly Edelburg
    3 days ago
    1.0
    Our service today the technician did not even treat around whole house and then proceeded to lie and say he did. I was watching and see no footprints in the snow. For $150 a quarter this quality is unacceptable. I will be looking elsewhere for service.
  • AA
    Abby Arel
    6 days ago
    1.0
    They are manipulative, giving us this "deal" which I believe was like half off or something since we said we didnt have money for it, but misrepresented what it would entail and then gave us this whole script when we tried to cancel. We have paid them over $100 a month for 8 months and they've only been out here 4 times? We were under the impression they were coming monthly. They make it impossible to cancel, I tried emailing them and you cant do it on the website. You have to call and try to be convinced to stay and then told I have to pay another $200 to cancel. So I've paid over $1000, they would not refund the appointment that I canceled that I already paid for. And now I cant look back at our invoices because they didnt just cancel our services they deleted the entire account. I was told I was violating our agreement by canceling "so soon", I cant even read the agreement. We never got a deal, this whole thing was a scam. We didnt want it in the first place, were talked into it by some smooth talking guy that was "trying to help us out" by giving us a deal, and then never given that deal. Do not get this service, go with someone that isnt so desperate they go door to door, someone who lets you cancel online and someone who doesnt say you'll get a $60 deal for 6 months but then makes you pay $107
  • BC
    Becky Carey
    Jan 6, 2026
    2.0
    We’ve had mostly good service however today was the 2nd time in recent services that our back gate was left open. We didn’t notice it wasn’t latched and our dog got out which led to searching for 15 minutes and a lot of worry.
  • BK
    Barbara Klingbeil
    Jan 2, 2026
    5.0
    He covered all the things that needed to be done, but he was here, only sent me a text and was gone before we could talk about an issue that cropped up very recently. I sleep late. I'm supporting my inner night owl in retirement. I would have appreciated the technician to have reached out to make sure I didn't have an additional issue to cover. Thank you.
  • MS
    Matt Spencer
    Dec 30, 2025
    2.0
    We hired with Aptive for pest control and they’ve promptly shown up as scheduled. Their technicians are professional. Unfortunately their service has been ineffective at pest control on our property (box elder bugs and wasps). We attempted to cancel the service because of how ineffective and unnecessary their treatment is and they are charging a cancellation fee to do so. Its certainly our bad for not reading the fine print, but this is not a business I would recommend doing business with based on our experience.

Frequently Asked Questions About Aptive Pest Control

What types of pest control services does Aptive Pest Control in Edina offer?

Aptive Pest Control provides a variety of residential pest control services including ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control.

What areas does Aptive Pest Control serve around Edina, MN?

They serve Edina and surrounding cities in Hennepin County including Richfield, St Louis Park, Hopkins, Eden Prairie, Minnetonka, Golden Valley, Minneapolis, Burnsville, Savage, Plymouth, Robbinsdale, Crystal, Medicine Lake, Bloomington, Eagan, Wayzata, and Excelsior.