Extra Space Storage

4.8
327 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4095 Nicols Rd in Eagan, MN today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4095 Nicols Rd, Eagan, MN
55122, United States

Hours

Reviews

4.8
327 reviews
5 stars
302
4 stars
9
3 stars
4
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Security Concerns

Several customers reported incidents of burglary and break-ins, raising concerns about the security of the storage units.

Customer Service

Many reviews highlighted the helpfulness and friendliness of the staff, particularly mentioning employees like Christian and Kristian.

Facility Cleanliness

Customers consistently praised the cleanliness and maintenance of the facility, noting it as a positive aspect of their experience.

Pricing Issues

Some customers expressed dissatisfaction with unexpected rent increases, indicating a lack of transparency regarding pricing.

Accessibility

The facility was noted for its easy access and availability of moving carts, making the storage experience more convenient for customers.
  • VL
    Victoria Turcios Laparra
    2 days ago
    1.0
    I stored my belongings at this location for about three years, there’d be times I’d check my unit frequently and others where I’d go only as needed by season. I ended my rental last winter (2024) after discovering burglary of items in my unit. I was headed there to grab winter gear, but my unit’s key wouldn’t turn despite the lock appearing to be fine. An employee removed the lock and noted that was concerning given that the lock was intact— just clearly wasn’t my lock. Once opened, many of my items had been stolen. Clearly someone was familiar with the locks they issued, how to remove them, and had plenty of time to pick through the unit. I filed a police report and thankfully had insurance, which recovered some losses. To my surprise, the officer informed me this facility had multiple break-in’s in the previous months. I confronted the staff about those previous burglaries but their response was disappointing. Zero communication was sent to alert folks about these instances, even when units on my floor had been hit. I greatly appreciated the employee who helped me the evening of the incident, but I wouldn't recommend storing your items here unless you're investing in the proper level of insurance. Going through this felt so icky and I don’t wish it on others.
  • BW
    Bailey Wexler
    Sep 11, 2025
    5.0
    Kristian was super helpful! We signed same day for a unit and he made the process super easy and no issues at all.
  • TF
    Terry French
    Jul 16, 2025
    5.0
    Extra Space Storage is incredibly easy to work with, their facility is outstanding and exceeded my requirements. The staff is very responsive and friendly.
  • KK
    Kathy Ernst (Kat)
    Jul 11, 2025
    5.0
    I have been with them for about 5 - 6 years. They have been so very helpful and kind with a smiling face when I would come across someone in the office. It is honestly my top recommendation if ever asked! Thank you so very much!
  • VD
    Vieng Dygert
    Jul 11, 2025
    5.0
    Since Extra Space Storage has taken over, it’s been great! Greatly appreciate that there is someone who is always there to help. Smooth and easy transition. Would highly suggest using them!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.