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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the office hours for US Storage Centers in Duluth?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sunday.
When can I access my storage unit at US Storage Centers?
Gate access is available daily from 6:00 AM to 11:00 PM.
Are there any items I cannot store at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
What documentation is required to rent a storage unit?
You need to provide a government-issued photo ID, such as a driver’s license, state ID, or passport. Military customers must provide additional information.
Can I rent a storage unit without a long-term lease?
Yes, rentals are on a month-to-month basis with no long-term obligations.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail, and automatic payments are available.
Does US Storage Centers sell moving supplies or locks?
Yes, they sell locks, boxes, and moving supplies for your convenience.
Are there nearby truck rental services to assist with moving?
Yes, Penske Truck Rental is nearby, offering truck rentals, movers, and RV rentals to help with your move.
What automotive services are available near US Storage Centers?
Nearby options include Mid-State Truck Service for automotive repairs, Bear's Port Town Tire for tire and automotive repairs, and Ascendance Truck Centers for car sales.
Are there places nearby where I can buy propane or fuel?
Yes, Harbor City Oil & Propane and Superior Fuel Company are nearby propane suppliers and fuel providers.