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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the facility's access hours for customers?
Customers have access to the facility gates daily from 6:00 AM to 9:00 PM.
What are the office hours for US Storage Centers in Crystal, MN?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Are there any items that I cannot store at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact the facility for questions about specific items.
Can I move in immediately if a suitable storage unit is available?
Yes, you can move in anytime during office hours if there's a storage space that meets your needs.
What identification is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
What payment methods are accepted at US Storage Centers?
Payments can be made via checks, cash, Visa, Mastercard, cashier's checks, and money orders. Automatic payments can also be set up.
Do you sell moving supplies and locks on-site?
Yes, boxes, moving supplies, and locks are available for purchase at the facility for your convenience.
Is there a long-term lease commitment?
No, all rentals are on a month-to-month basis with no long-term obligations.
Are there nearby automotive services close to US Storage Centers for vehicle maintenance?
Yes, nearby automotive services include The King Amorous Auto Detail, Elider Autobody and Performance, Thomas Auto Body & Collision, Skip's Auto Repair, and North Suburban Towing, Inc., which may be convenient if you need vehicle service before or after your visit.
What food and dining options are near US Storage Centers?
Big Louie’s Bar and Grill is a nearby American restaurant and bar where customers can enjoy a meal before or after their storage visit.
Are there any notable services for home improvement or contracting near the storage facility?
Yes, nearby contractors such as McLellan Plumbing Co., Golden Valley Heating & Air, and MN Performance Coatings offer services that customers may find useful.