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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Coon Rapids, MN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,199 reviews
5 stars
645
4 stars
279
3 stars
115
2 stars
49
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some customers praising helpful staff while others report rude or unprofessional behavior from management.
Product Issues
Several customers experienced problems with product quality and returns, particularly with appliances, leading to frustration and dissatisfaction.
Staff Availability
Customers frequently noted difficulty in finding staff for assistance, leading to a poor shopping experience.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Pricing Concerns
Many customers feel that prices are high compared to competitors, which affects their overall perception of value.
- JBJason BatesJan 4, 20265.0Fantastic store with a lot of great products at great prices!!! Amazing customer service!!!
- KOKevin O.Dec 27, 20255.0Bought a laundry tub faucet online and tried to install it, but it did not fit the copper water lines which fit my current one. Tried to return it, but it was past the 90 day return period. Lowes refused to take a brand new item back as it was past the 90 days. No offer of store credit. All they would have had to do was give me store credit which would retain me as a customer and put the item back on the shelf. Given their refusal, I will never shop at Lowes again. Never believed it would not fit and should have known about the 90 return period, but stores who really want your business will do things to keep you as a customer. Not Lowes. Again, will never go back!! Lowes responded, as you can see, and I called their customer service number. They changed the return time frame on this one item to one year. I went into Lowes and told them I tried to return the faucet and was told I could not. I showed them the review and that customer service changed the timeframe from 3 months to one year. They took my item back! I told them that they saved a customer and that I will be back to their store in the future. I will just be very careful about their return policy timeframe. Thank you Lowes for the your understanding and one time change on your return policy! The star rating went from 1 to 5.
- KGKaren GehrkeDec 18, 20254.0Looking for new washer. No employees in dept to assist us to purchase so we left.
- CPChristopher PetersenDec 13, 20251.0Buyer Beware. My experience with Lowe’s has been extremely disappointing. I encountered inconsistent customer service, poor product quality, and employees who appeared inadequately trained. Multiple mistakes were made across more than one store, and communication between departments and locations was poor. Most concerning was the complete lack of follow-up after issues were identified. Problems were passed along but never properly resolved, requiring repeated time and effort on my part as the customer. Given the size and reputation of Lowe’s, I expected far better service, accountability, and quality control. Unfortunately, this experience fell well short of those expectations.
- TPTony PetersenDec 13, 20251.0Purchased an A. O. Smith water heater on 08/22/2025. On 12/11/2025, the unit began leaking after being inspected by CenterPoint Energy Home Service Plus (repair plan) and then by our licensed plumber from Louie & Sons, Inc., the company that originally installed the unit. Both confirmed the water heater is leaking and needs to be replaced. When we attempted to return the unit to the store, we were informed that we had to contact A. O. Smith directly to obtain authorization. After approximately an hour and a half on the phone, we were told they required photos of the unit installed and photos of the leak to determine whether the issue could be repaired. This resulted in nearly two hours wasted between the store and the manufacturer. We were also told the leaking unit would need to be reinstalled to obtain these photos, causing additional unnecessary time and expense. At that point, it was more cost-effective to walk away than to continue the process. Lowe’s did not stand behind the product they sold, and the warranty process was extremely frustrating and impractical. As business owners with multiple companies, we have already significantly reduced our purchases due to ongoing issues, and this experience was the final straw. Buyer beware.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Coon Rapids, MN?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Coon Rapids?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, it is closed on November 27 and December 25, with adjusted hours on surrounding holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers various installation services including appliances, flooring, blinds, HVAC, roofing, and more to assist with your home improvement projects.
Are there any nearby places to visit when shopping at Lowe's in Coon Rapids?
Yes, nearby places include Thorpe Park, perfect for ice skating or outdoor activities, Marshland Park and Trail for mountain biking, and the Texas Roadhouse restaurant for dining after your shopping trip.
Where can I get propane exchange services near Lowe's in Coon Rapids?
You can get propane exchange services at Blue Rhino Propane Exchange, located near Lowe's Home Improvement in Coon Rapids.
How can nearby services like KeyMe Locksmiths assist me during my visit to Lowe's?
If you need key or locksmith services while shopping at Lowe's, KeyMe Locksmiths nearby offers professional services to help with locks and keys.
How can I contact Lowe's Home Improvement customer service?
You can reach Lowe's customer care via email at customercare@lowes.com or by calling their main phone number at +1 763-367-1340.