Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Coon Rapids, MN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,183 reviews
5 stars
636
4 stars
277
3 stars
115
2 stars
47
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service quality, with many customers reporting unhelpful or rude staff, particularly from management.
Staff Helpfulness
While some customers praised the helpfulness and friendliness of staff, many others experienced difficulty in finding assistance when needed.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or misrepresented online.
Delivery Issues
Numerous complaints were made regarding delivery problems, including damaged items and poor communication about order status.
Store Cleanliness
The store was generally described as clean and organized, which was a positive aspect noted by several customers.
- JNJustin Neidermann2 days ago5.0They have a wide selection for apliances and good savings deals especially for black friday
- CSChristina Swartzendruber5 days ago5.0We had a great customer service experience at this Lowe’s. Adam, the manager, was incredibly personable, helpful, and welcoming. From the moment we walked in, he made sure we were taken care of and supported. It’s rare to find someone who genuinely makes you feel valued as a customer, but Adam absolutely did. We truly appreciated the warm and positive experience.
- ASAlicia SmithNov 4, 20255.0The store manager Adam is very helpful and friendly everytime we come to Lowes!
- DCDavid Van CourtNov 1, 20255.0Staff is super helpful. Always looking to figure out what exactly you need.
- CPChristopher PetersenOct 18, 20251.0I have been a Platinum Pro for 2+ years now. There is a total lack of follow through with pretty much everything. I had switched all of my paint to Lowe's, and continued to NOT get constant product even in the same batch/order. Delivery is for flatbed great! Everything else such as appliances, etc. for delivery is absolutely terrible. Products may get delivered out of any store, so you never know what you are going to get. The new $2,000 to get VSP is ridiculous, and several other pro incentives have gone away. A year ago it would have been 5 Stars, the last year has really been a challenge for Lowe's to produce good service and it shows in the store traffic. I have spoken with Management on several occasions about paint coming out without pigment tint, missing and wrong items, etc. and not much has improved.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Coon Rapids, MN?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Coon Rapids?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, it is closed on November 27 and December 25, with adjusted hours on surrounding holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers various installation services including appliances, flooring, blinds, HVAC, roofing, and more to assist with your home improvement projects.
Are there any nearby places to visit when shopping at Lowe's in Coon Rapids?
Yes, nearby places include Thorpe Park, perfect for ice skating or outdoor activities, Marshland Park and Trail for mountain biking, and the Texas Roadhouse restaurant for dining after your shopping trip.
Where can I get propane exchange services near Lowe's in Coon Rapids?
You can get propane exchange services at Blue Rhino Propane Exchange, located near Lowe's Home Improvement in Coon Rapids.
How can nearby services like KeyMe Locksmiths assist me during my visit to Lowe's?
If you need key or locksmith services while shopping at Lowe's, KeyMe Locksmiths nearby offers professional services to help with locks and keys.
How can I contact Lowe's Home Improvement customer service?
You can reach Lowe's customer care via email at customercare@lowes.com or by calling their main phone number at +1 763-367-1340.