Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Ypsilanti, MI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,050 reviews
5 stars
1,035
4 stars
512
3 stars
193
2 stars
85
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.
Staffing Issues
Many reviews mention that the store is often understaffed, leading to long wait times for assistance and difficulties in finding help.
Product Availability
Customers frequently express frustration with product availability, particularly regarding online orders and in-store stock discrepancies.
Return Policy
The return policy has received negative feedback, with customers reporting confusion and dissatisfaction regarding the handling of returns.
Overall Experience
While some customers have positive experiences and appreciate the variety of products, others report significant issues that detract from their shopping experience.
- BDBob Donohue4 days ago5.0They have everything I was looking for
- BBBrittany barrJan 4, 20261.0Gentleman in paint department couldn't understand English. Went to service desk for help and she didn't help. That is why I will keep going and supporting Home Depot. I tried to save time by going to Lowes because they were closer. Cost me double the time because had to go to home depot where the help and service I deserve. Very disappointed
- LGLibrado GarciaDec 19, 20252.0Absolutely NO ONE asked if I needed help. There were hardly any customers so I can't say they were busy. I'll just spend my money elsewhere.
- MWMark WittmanDec 19, 20255.0Well appointed store, workers there are pleasant & helpful
- LSLori SweetDec 8, 20255.0My garland Christmas lights for my stairway 2 out of the 4 strands stopped working and I ordered news one from Lowe's and had them delivered in less than an hour - I would like to thank the entire team
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Ypsilanti?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, gardening equipment, and bathroom storage among other quality hardware and construction products.
What are the operating hours for Lowe's Home Improvement store in Ypsilanti?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days having reduced hours or being closed.
Does Lowe's Home Improvement offer delivery or pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to meet your convenience.
How do I check the status or pickup availability of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You'll receive an email with pickup instructions and store location when your order is ready for pickup.
What payment methods are accepted at Lowe's in Ypsilanti?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there any services for professionals or DIYers at Lowe's Home Improvement?
Yes, Lowe’s provides expert advice, convenient services, and installation services including appliance installation, flooring installation, cabinetry, and more for both beginners and professionals.
What nearby businesses can I visit before or after shopping at Lowe's Home Improvement?
Nearby, you can visit Gordon Food Service Store for groceries, Wendy's or Applebee's Grill + Bar for dining, and nearby banks like TCF Bank or Huntington Bank for financial services.
Is there a nearby gym or fitness center close to Lowe's Home Improvement?
Yes, CrossFit Lily and Ypsi Arbor Strength / Crossfit Ypsi are nearby gyms where you can workout before or after your visit to Lowe's.
Where can I exchange propane near Lowe's Home Improvement?
You can exchange propane tanks at the nearby Blue Rhino Propane Exchange location close to Lowe's.
Are there any key and locksmith services nearby Lowe's Home Improvement?
Yes, minuteKEY and Minute Key offer nearby key and locksmith services that you might find convenient when visiting Lowe's.