Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3500 Carpenter Rd in Ypsilanti, MI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,203 reviews
5 stars
1,135
4 stars
31
3 stars10
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Derrick and Krista received numerous praises for their exceptional customer service, being described as friendly, helpful, and professional.
Facility Cleanliness
Many customers noted that the facility is clean and well-maintained, contributing to a positive storage experience.
Pricing Issues
Several reviews mentioned dissatisfaction with unexpected price increases and billing discrepancies, leading to frustration among some customers.
Staff Professionalism
While most feedback highlighted the professionalism of staff like Derrick and Krista, there were isolated incidents of unprofessional behavior reported.
Overall Experience
Overall, customers expressed satisfaction with their experiences, particularly highlighting the ease of the rental process and the helpfulness of the staff.
- GWGerald Williamson1 day ago5.0He was very helpful and knowledgeable. Showed patience and understanding. He listen to me as I explained my concerns.
- DMdeborah morton2 days ago5.0Extra Space has been my go-to for years above all storage companies! Units are clean and pest free. The attendants/managers are very helpful, especially Derrick who is always jubilant, welcoming, and professional. He makes doing business stress-free!
- BSBecca SnyderNov 16, 20255.0Extra Space Storage was so easy to work with. The process was quick and simple. We set everything up over the phone and the next day I took the necessary paperwork to them and was in and out in a flash. Thanks ESS!!
- RRRobNov 8, 20255.0Really easy. Great location, and friendly staff.
- CCchristina crawfordNov 1, 20255.0Fantastic customer service! It is greatly appreciated, Thank you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Ypsilanti and Ann Arbor.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Eastern Michigan University and University of Michigan.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled units, drive-up access units, and non climate-controlled units.
Are there any climate-controlled storage options?
Yes, most Extra Space Storage facilities provide climate-controlled storage units for temperature-sensitive items.
Does Extra Space Storage provide packing and moving supplies?
Yes, moving and packing supplies such as boxes are available for purchase both online and at the facility.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there an on-site manager at the Extra Space Storage facility?
Yes, there is an on-site resident manager available to assist customers.
What should I know about office hours versus gate access hours?
Office hours are when you can get assistance from the manager or purchase supplies, while gate hours are the times your unit can be accessed, which at this location are 6:00 AM to 10:00 PM daily.
Which nearby locations can help customers grab food or coffee after renting a storage unit?
Customers can visit nearby Leos Coney Island for American diner food, Jersey Mike's Subs for sandwiches, or Starbucks for coffee and refreshments after their visit.
Are there any nearby electronics or mobile phone stores near Extra Space Storage?
Yes, Verizon and Wireless Zone, a Verizon authorized retailer, are close by for mobile phone and electronics needs.
What nearby amenities could customers use if they need hair or health services?
Great Clips hair salon and Velocity Health Center for chiropractic and weight loss services are located nearby for customer convenience.