Lowe's Home Improvement

4.2
1791 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in White Lake, MI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
8550 Highland Road, White Lake, MI
48386, United States

Hours

Reviews

4.1
1,622 reviews
5 stars
921
4 stars
361
3 stars
141
2 stars
48
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, though there were notable complaints about poor customer service experiences, especially regarding appliance purchases.

Delivery Issues

Numerous reviews highlighted significant problems with delivery and installation services, including missed appointments and unprofessional delivery crews.

Product Quality

Customers expressed dissatisfaction with the quality of appliances, particularly regarding installation issues and defective products.

Store Environment

The store was frequently described as clean and well-organized, with a good selection of products, although some customers noted issues with self-checkout experiences.
  • VC
    Velma Cox
    Dec 26, 2025
    5.0
    We found everything we went for!!!!
  • KM
    Kevin Matthews
    Dec 11, 2025
    1.0
    Lowes installs flock cameras in their parking lots
  • RC
    Robert Cwik
    Nov 30, 2025
    1.0
    While the employees at the store are very helpful, the customer service people when you call can't seem to resolve a problem easily. There is a bad part in my purchase that wasn't discovered until after assembly and they can't just replace the part. I have to return the entire 140 lb console back to the store for replacement.
  • NR
    Noah Ravenscroft
    Nov 29, 2025
    2.0
    Bought over 4k with of appliance, and was super excited to get them delivered. Unfortunately Lowes subs out their delivery to third parties who don't like to work. Within 5 minutes of arriving I have to send the delivery crew packing without getting my new appliances. They were rude and l complaining about having to bring the appliances in. I mean come on that is their job right? Anyway buyer beware if you have to have stuff delivered as you never know who you'll get.
  • VL
    Vanessa Lee
    Nov 20, 2025
    5.0
    The staff was friendly and helpful. During checkout my cashier was extremely nice and helped remind me of coupons I might have earned.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.