Brand Certified
Lowe's Home Improvement
4.2(2745 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
6555 N Newburgh Road, Westland, MI
48185, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(734) 728-6620
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MI-Westland/0768
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Westland, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,745 reviews
5 stars
1,573
4 stars
636
3 stars
212
2 stars
92
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Product Availability
Customers appreciate the wide selection of products available, often finding exactly what they need for their home improvement projects.
Delivery Issues
Numerous complaints about delivery services highlight poor communication, missed appointments, and unprofessional behavior from delivery staff.
Store Environment
The store is generally described as clean, well-organized, and easy to navigate, contributing positively to the shopping experience.
Installation Services
Many customers express dissatisfaction with installation services, citing poor communication and issues with the quality of work.
- SDSharon Dozier3 days ago5.0Very helpful employees was very kind
- VPVicki PrieskornFeb 12, 20265.0We had an issue that was due to no fault of the store, and the manager, Josh, was quick to help and resolve the issue. Greatly appreciated.
- KFKing Of The FlamekinJan 31, 20265.0They were helpful, even being able to refer me with a location that did have something they were out of stock. I appreciate their willingness to help, and their patience.
- MMMosesJan 24, 20265.0Lowe’s in Westland is a solid home improvement store with a huge selection of products for just about any project. The store is clean, well-organized, and easy to navigate. The drive-up mulch loading area is super convenient, especially during landscaping season. Staff is generally friendly and knowledgeable when you can find someone. Lines and wait times can get long at peak hours, but overall it’s a reliable place to shop for home and DIY needs.
- NDNathan DidlakeJan 24, 20263.0It's a Lowe's, and in all the ways you would expect a Lowe's to Lowe's they definitely Lowe'sed it up. I give it three stars because two very loud male employees were loudly expressing loud misogynistic so-called "Christian" views loudly in a manner that was loudly loud. Okay: you've got views. Moor them from your foundation of podcasters. But be less loud in your doings.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
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- Official website