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Doc's Appliance Service

4.2
(603 reviews)

Business Details

45659 Van Dyke Ave, Utica, MI
48317, United States
(586) 726-9030
http://www.docsapplianceservice.com

About

Appliance Repair Service
Doc's Appliance Service delivers professional home appliance repair in Utica, MI, and throughout Oakland and Macomb Counties. Our trained technicians handle a wide range of appliance services, including home refrigerator repair, home range repair, washer and dryer fixes, and home microwave repair. We also offer genuine appliance parts for customers who prefer DIY solutions. As a family-owned business since 1986, we blend hands-on expertise with a personal, customer-first approach that focuses on reliability and clear expectations. Reach out today and let us take care of your repair needs.

Details

  • Wheelchair accessible entranceAvailable

Location

Doc's Appliance Service
45659 Van Dyke Ave, Utica, MI
48317, United States

Hours

Reviews

4.2
603 reviews
5 stars
359
4 stars
49
3 stars
9
2 stars
14
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the helpfulness and professionalism of technicians, while others report rude and unresponsive staff.

Repair Quality

Many customers appreciate the thoroughness and expertise of technicians, but there are complaints about unresolved issues and additional charges for follow-up visits.

Pricing Transparency

Customers express frustration over service fees and unexpected costs, feeling that the pricing structure lacks clarity.

Timeliness

While some reviews highlight prompt service, others mention no-shows and poor communication regarding appointments.
  • CW
    Carol Wennerstrom
    3 days ago
    1.0
    To fix my dishwasher would cost $743. Not even 6 years old. Too bad Doc’s does not tell you nobody fixes appliances anymore before taking your $100.
  • JH
    Josh Harmon
    Feb 21, 2026
    1.0
    Scheduled a service call for Samsung front load washer needing service. I suspected it would be the bearings due to the noise. The tech arrived spun the drum and said and I quote "the bearings are bad you need new washer" no tools no investigating. I asked are you sure there is no fixing it, he said sure if you want to pay 2500-3000 for the repair you would be looking at 2 men for about 6 plus hours.... That will be 105.00 for the 2 minutes I was at your house... Complete scam.... I did some digging and found the following: "The national average cost to replace Samsung front-load washer bearings generally ranges from $150 to $600+, with most homeowners paying between $200 and $400 for parts and labor. The high cost is due to the intensive labor required to dismantle the unit, which can take 2–4 hours. Parts alone usually cost between $50 and $150, with labor making up the rest."
  • HS
    Hardev Saini
    Feb 11, 2026
    5.0
    Our dishwasher stopped working and we called this appliance repair company. The technician, James, was very knowledgeable and honest about the issue. He clearly explained what was wrong and what our options were. The service call fee was reasonable and fair, with no surprises. Overall, excellent customer care. Highly recommend.
  • CG
    Chris Grogis
    Jan 19, 2026
    1.0
    Ordered a part.... turned out i didn't need it and was never opened.... would accept a return.... Try and support local business guess I'll shop online next time
  • RD
    Ralph Dunsmore
    Jan 3, 2026
    5.0
    Had issues with my range oven, Eric worked on it and explained problems. Very happy 😊

Frequently Asked Questions About Doc's Appliance Service

What types of appliances does Doc's Appliance Service repair?

Doc's Appliance Service repairs dishwashers, washers, dryers, microwaves, stoves, refrigerators, and other large home appliances of all brands and models.

Where is Doc's Appliance Service located?

Doc's Appliance Service is located at 45659 Van Dyke Ave, Utica, MI 48317, US.

Brand Certified Facts from Doc's Appliance Service

Doc's Appliance Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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