Business Details
About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
591 reviews
5 stars
579
4 stars5
3 stars0
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Evan, Dasia, and Brian, received high praise for their friendliness, knowledge, and helpfulness, creating a welcoming shopping experience.
Product Knowledge
Sales associates demonstrated extensive knowledge about mattresses and pillows, effectively addressing customer questions and guiding them to suitable options.
Smooth Process
Customers reported a seamless experience from browsing to purchasing, including efficient delivery and follow-up communication.
Store Environment
The store was described as cozy and inviting, with a good variety of products available for customers to try out.
Overall Satisfaction
Many customers expressed high satisfaction with their purchases and the overall shopping experience, often recommending the store to others.
- KGKeriann Griffin5 days ago5.0Evan with a beard is the best person to see at the store. Highly recommend visiting and talking pillows and mattresses. Will be returning very soon. 🙌🏼
- HRHaley RenkNov 17, 20255.0Anthony and the staff at Somerset were incredible. Knowledgeable, personable and made the experience super easy and enjoyable. Thanks again, Anthony!
- JAJeanne ANov 10, 20255.0At the Somerset collection flagship store in Troy Michigan. Evan helped me select the best bed for my body. And it was interesting that he had a full beard since it’s getting close to Christmas time. His assistance was excellent!
- RSRhonda SabatiniNov 9, 20255.0Evan at the Troy Flagship store was outstanding! Very knowledgeable, and so honest and helpful. I highly recommend that you go and see Evan!
- KRKaturah RiceNov 2, 20255.0Dasia was an absolute pleasure to work with. I called the store in advance and she was very friendly and inviting. When I came in she remember my call and was very warm, kind, and knowledgeable. She was able to provided a top tier experience . I came to purchase a mattress topper and I will definitely be returning to purchase my bed 😊
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress purchased from this store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames, except unusual sizes or products not designed for the U.S. market.
How will my new mattress be delivered when I order from the Tempur-Pedic Flagship Store in Troy, MI?
Most mattresses arrive with free White Glove delivery where the mattress is set up for you; however, the TEMPUR-Cloud model ships compressed via UPS without White Glove delivery and is delivered to your door for self-setup.
What is the difference in feel between the Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid mattresses combine TEMPUR® material with a coil system for more bounce and slightly softer feel due to using TEMPUR-ES™ material, compared to the all-foam Medium mattress.
Does the Tempur-Pedic Flagship Store offer mattress options for RVs, boats, planes, or other non-traditional locations?
Yes, customization services are available through an authorized partner. It's recommended to have your custom dimensions ready to expedite ordering.
Can I purchase replacement covers for Tempur-Pedic mattresses at this store?
Yes, replacement covers are available for mattresses with removable covers and can be ordered online or with assistance from Sleep Guides in-store.
What are the Tempur-Pedic Flagship Store's regular operating hours in Troy, MI?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, MasterCard, and Visa.
Is there wheelchair accessible parking and entrance at the Tempur-Pedic Flagship Store?
Yes, the store has wheelchair accessible parking and entrance for customers.
Which nearby stores can I visit for clothing shopping when I am at the Tempur-Pedic Flagship Store?
Nearby clothing stores include THE LIMITED, Aerie & OFFLINE, For Love 21, Buckle, Forever 21, bebe, Ann Taylor, Kate Spade, Zumiez, Anthropologie, Soma Intimates, and Nike Somerset Collection North.
Are there dining options near the Tempur-Pedic Flagship Store in Troy where I can grab a meal before or after shopping?
Yes, nearby dining options include Salad Sensations, Sbarro, The Capital Grille, and Starbucks for various food and coffee choices.
Where can I find shoe stores near the Tempur-Pedic Flagship Store for additional shopping?
Nearby shoe stores include Stride Rite, Vans, Steve Madden, Allen Edmonds Mens Shoe Store, and Nike Somerset Collection North.