Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
991 reviews
5 stars
827
4 stars
84
3 stars
24
2 stars14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable, friendly, and helpful sales staff, highlighting their patience and lack of pressure during the purchasing process.
Product Knowledge
Sales associates demonstrated extensive knowledge about the furniture, helping customers make informed decisions and providing tailored recommendations.
Delivery Issues
Some customers reported problems with delivery, including damaged items and unresponsive customer service regarding order issues.
Overall Experience
Many customers expressed satisfaction with their overall shopping experience, noting the pleasant atmosphere and quality of the furniture.
- HKH. ANTONEIA KIRKLAND6 days ago5.0I went to the Troy store and had the pleasure of working with Heather! She was very patient, knowledgeable, helpful and understanding. I changed my mind a few times, but she hung in there with me! This is an awesome store and the manager and staff are amazing!!!
- FKFrancesca KrauseJan 12, 20265.0I was able to purchase a lift recliner for a friend that needs it pretty badly. The chair is comfy and stable and supports him perfectly. The lift is instrumental - and will be even more so in the future. This was a very nicely made and beautiful chair. Thank you very much! Love lazy boy
- TFTom FrancisJan 12, 20265.0Heather took the time to listen to what we needed and style for our recliner. From there she presented to us a chair that fit our budget and needs for my wife's back issues. She gained our trust that we had come to the right place!
- LBlenna ballJan 9, 20265.0On January 1, 2026 we had the best furniture shopping experience at this store with Heather Jorgensen! We have been through many shopping experiences so have a broad base for comparison. I was not expecting to order anything or buy anything right away. I knew the La-z-boy reputation for quality furniture made in the USA, but did not think that I was ready to spend. Heather heard us, and went above and beyond to find quality furniture that is sturdy and beautiful and super comfortable. I’m looking forward to delivery of our customized pieces in the near future. I highly recommend this store and Heather to anyone who is looking for furniture!
- GBGuy BelleauJan 8, 20265.0Great experience with the team at La-Z-Boy in Troy, MI- especially Heather who patiently worked with us to find comfortable but beautiful furniture (with no pressure and without the dreaded hovering) and Cindy, who came out to the house to help us with design and color choices. We are 100% positive the design choices we selected will be far better than we would have chosen without Cindy’s calm input. We can’t wait for delivery!
Frequently Asked Questions About La-Z-Boy Troy
What types of furniture does La-Z-Boy Troy offer?
La-Z-Boy Troy offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Troy?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Troy offer delivery services for their furniture?
Yes, La-Z-Boy Troy offers delivery services for its furniture products.
Where is La-Z-Boy Troy located?
La-Z-Boy Troy is located at 1475 W Big Beaver Road, Troy, MI 48084, United States.
What payment methods are accepted at La-Z-Boy Troy?
La-Z-Boy Troy accepts American Express, Discover, MasterCard, and Visa credit cards.
Is proof of vaccination required to shop at La-Z-Boy Troy?
No, proof of vaccination is not required to visit La-Z-Boy Troy.
Can I customize furniture at La-Z-Boy Troy?
Yes, La-Z-Boy Troy offers customizable furniture options to match your unique style and preferences.
What nearby fitness centers can I visit before or after shopping at La-Z-Boy Troy?
You can visit nearby gyms such as F45 Training and F45 Training Troy which are close to La-Z-Boy Troy for your fitness needs.
Are there any nearby dining options near La-Z-Boy Troy?
Yes, nearby restaurants include Kerby's Koney Island, Recipes Restaurant, and Starbucks where you can enjoy a meal or coffee before or after visiting La-Z-Boy Troy.
Where can I find medical services near La-Z-Boy Troy?
Nearby medical facilities include Somerset Pediatrics, A Comprehensive Dermatology Center, and Somerset Family Medicine for your health and medical needs.