Extra Space Storage

4.9
590 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1150 Coolidge Hwy in Troy, MI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1150 Coolidge Hwy, Troy, MI
48084, United States

Hours

Reviews

4.9
590 reviews
5 stars
562
4 stars
16
3 stars
3
2 stars
4
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lashaun received numerous accolades for her exceptional customer service, with many customers highlighting her helpfulness, professionalism, and willingness to go the extra mile.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases after initial rental agreements, indicating a potential issue with pricing transparency.

Overall Experience

Most reviews reflect a highly positive overall experience, with customers recommending the facility for its friendly staff and efficient service.
  • CW
    Chuck Watson
    Jan 5, 2026
    5.0
    Initially I rented the unit for what I thought would be a few months and turned into 3 years. I found the facility clean and well managed and any interactions with the staff were pleasant and courteous. They were also knowledgeable and willing to help with any problems that I had. I also found the cost of the unit reasonable and can therefore say that it was an overall pleasant experience doing business with this facility.
  • KK
    Ken Krick
    Jan 5, 2026
    5.0
    Lashaun is an awesome manager of this storage facility: professional, courteous and kind ALL THE TIME, for years. I appreciate her!
  • CP
    Carl Petersen
    Jan 5, 2026
    5.0
    Lashaun was so helpful with getting us all set up and settled in!
  • NN
    Nicholas
    Dec 18, 2025
    5.0
    Thank you Lashaun for the amazing help! She goes above and beyond and is really understanding as well. Explains the process and gave lots of options
  • RB
    Robyn Benson
    Dec 15, 2025
    5.0
    Lashaun is absolutely amazing. From our very first interaction I felt cared for and supported. Their kindness, professionalism, and genuine heart made a stressful situation so much easier. You can truly tell Lashaun takes pride in their work and cares about people. This place is lucky to have a manager like her Highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.