We met with someone several months ago to quote putting a pool in our backyard. We then requested to get on the calendar and make a deposit. We called three times to do so and they had us email someone. Nothing back and completely ghosted. Nothing worse than feeling like someone doesn’t want your business. It was a waste of our time.
*update* poolside has reached out and promptly provided a quote and apologize for the issue. Raising my star review. Thank you!
CC
Cynthia Chartrand
Aug 19, 2025
2.0
Sorry I cannot give a better review here. I purchased a home with an existing pool. The experience I've had with Poolside has been very very frustrating. Many of my phone calls asking for someone to come out has taken days. The pool has turned green with advice to turn off the unit. I waited weeks and weeks to have a chlorinator installed. They did not put the drain on the bottom when I first opened the pool as we had to drain it and refill it the drain did not get put in until the beginning of August they had taken it off end of May. Just one example of many frustrating times. I've had to change companies and I hope my new pool company will give me better service.
KC
Kyle Christian
Apr 11, 2024
5.0
Curtis at Pool Side is the man. Though we were out of there work area, he was very knowledgeable and got me pointed in the right direction. Will for sure use them in the future.
SD
Sarah Davis
Aug 23, 2023
5.0
Our Poolside experience from start to finish was incredibly positive! The level of communication from Eric and his team was (and continues to be) supreme. Our pool turned out to be a total showstopper and we are very please with the outcome! Their standards for quality products, service and attention to detail compare to none. Thank you, Eric and your Poolside team for everything!
Poolside, Inc. provides Latham Fiberglass, Fort Wayne Vinyl, and Custom Concrete Pools in the Traverse City, MI area.
What are the business hours of Poolside, Inc.?
Poolside, Inc. is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at Poolside, Inc.?
They accept cash, check, Discover, MasterCard, and Visa.
What brands does Poolside, Inc. carry?
They feature brands such as Proteam, Delta UV, Viking Pools, and Qca Spas.
How can I contact Poolside, Inc. via email?
You can email them at service.poolside@gmail.com.
What swimming pool services does Poolside, Inc. provide?
Services include pool installation, spa and hot tub installation, pool restoration, chemical balancing, equipment repair and replacement, and equipment evaluation.
Where is Poolside, Inc. located?
3910 Rennie School Rd., Traverse City, MI 49685, United States.
Are there any nearby places that might be helpful for customers visiting Poolside, Inc.?
Yes, nearby is Sherwin-Williams hardware and building supply store, where you can find materials for home and pool projects.
Is there a place nearby where I can have my automotive needs served when visiting Poolside, Inc.?
Yes, Flees Enterprise Automotive and Vespa of Traverse City are nearby for automotive repair and scooter needs.
Can I grab a meal near Poolside, Inc.?
Culver's, an American fast food restaurant specializing in burgers, is located nearby for convenient dining.