Brand Certified
Lowe's Home Improvement
4.1(1260 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3150 North US 31 South, Traverse City, MI
49684, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(231) 534-9008
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MI-Traverse-City/1609
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Traverse City, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
3150 North US 31 South, Traverse City, MI
49684, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,260 reviews
5 stars
721
4 stars
259
3 stars
124
2 stars
46
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness from staff and lack of follow-up on issues.
Product Issues
Several reviews highlighted problems with product quality and delivery, particularly with appliances and installation services.
Helpful Staff
Despite negative experiences, numerous customers praised specific employees for their helpfulness and knowledge.
Store Experience
Customers appreciated the store's selection and ease of navigation, but noted that staff availability can be inconsistent.
- JLJethro boat parts LLC.6 days ago5.0Helpfully staff and easy to find what your looking for with ever isle well marked. Plus a very clean store A+++
- RJRobert T Jacobs6 days ago5.0Good deal
- SASuzy AshcraftJan 17, 20261.0Asked for assistance and was treated with rudeness. They acted like I was in inconveniencing them . Mind you the parking lot was empty and they had two before the store closed. Will not ever shop there again!
- LLLiamJan 13, 20261.0I'm not a fan of having my license plate scanned every time I enter their parking lot. Flock cameras are a constitutional privacy violation. I'll be shopping at Ace Hardware instead.
- MRMartin RizziDec 31, 20251.0My wife purchased a washer for her salon. It arrived and the drain hose leaked slightly. I attempted to refit the hose, but there were gouges in the fitting. Lowe’s wouldn’t return it or fix it because it was beyond their TWO DAY return policy. The customer service team gave us the runaround for two weeks, eventually sending out a delivery driver that offered to return it, but wasn’t allowed by the manager. Overall, the entire experience was unimpressive. The reply they gave after this review, to call customer service, was kind but I had already reached out to them, the store manager and the manufacturer. None offered any solution.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
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- Official website