Business Details
About
Utility Company
DTE is an energy company with operating units that include an electric utility and a natural gas utility. This location is an operational facility for employees only. DTE customers should visit Ways to Pay | DTE Energy: (https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options) for information on billing and payment, and in-person payment locations.
Location
DTE Energy - Pontiac Service Center
1970 Orchard Lake Rd, Sylvan Lake, MI
48320, United States
Hours
Reviews
1.9
76 reviews
5 stars
16
4 stars1
3 stars
2
2 stars1
1 star
56
- VDVictoria DiebelJan 14, 20241.0This crooked company deserves 0 stars. They are as unreliable and greedy as they come.
- RBRobert Not BobJan 26, 20205.0Awesome company
- FPFran ParkerJul 5, 20181.0I called on Friday June 29 with partial power outage. I had no air conditioning or working appliances. My garage door worked as well as few lights only. No internet or TV. My brother had a kidney transplant on 3/7/18. He suffers from peripheral artery disease in addition to being very frail at age 71 after the transplant. He is diabetic and needs insulin refrigerated. He is 6 ft tall and weighs 120 pounds. He is staying with me from CA since Transplant was at Henry Ford. He told me by Sat evening, June 30, that he felt this was killing him. I relayed all of this to DTE. They gave me 9:45, 11:00 PM and 12:00 AM to resolve. I called at 7:30 and 8:00 AM then told 3:30 PM. I called at 3:30 and told 5:30 PM. I told them based on industrial electrician who came over that only one phase was working in the meter. I was told to check by circuits which he checked and were working. No one came. I found an electrician online he fixed it in 15 min and was told loose connections in the meter that he tightened and I paid him $225 cash. We felt desperate. Very let down by the many people I spoke with. Fran Parker
- LWLanell WilliamsJul 28, 20175.0Great workplace
Frequently Asked Questions About DTE Energy - Pontiac Service Center
Where can I pay my utility bill?
For information on billing and payment, and in-person payment locations. Please visit: https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options
What are the operating hours of DTE Energy - Pontiac Service Center?
The service center operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the DTE Energy - Pontiac Service Center open to the public?
This location is an operational facility for employees only; customers should use online payment options or visit other payment locations.
Where can I pay my DTE Energy utility bill in person?
For in-person billing and payment locations, please visit DTE Energy's payment options page: https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options
How can I contact DTE Energy - Pontiac Service Center?
You can reach the center by phone at +1 800-477-4747 for assistance.
Where is DTE Energy - Pontiac Service Center located?
The service center is located at 1970 Orchard Lake Rd, Sylvan Lake, MI 48320, USA.
What types of services does DTE Energy offer at this location?
This is an operational facility for DTE Energy, which includes electric and natural gas utilities, intended for employees only rather than customer service.
What online resources are available for DTE Energy customers?
Customers can visit http://dteenergy.com for general information and billing options, and can follow DTE Energy on social media platforms like LinkedIn, Facebook, Twitter, Instagram, and YouTube for updates.
Are there any financial or professional service providers near DTE Energy - Pontiac Service Center?
Yes, nearby you can find L P Financial Group, CDC Accounting Services, Dynamic Business Consulting Solutions, and Metro Group Management Coporat for financial and professional services.
What nearby recreational or wellness facilities can customers visit around DTE Energy - Pontiac Service Center?
Nearby options include Skin Spa for skin care and beauty treatments, and Zoom Defense, LLC which offers a shooting range and specialty school services.
What businesses related to home improvement and real estate are near DTE Energy - Pontiac Service Center?
Nearby businesses include Dependable Roofer LLC for roofing services, Lakes Development Group for construction, Inside Realty and Jennice Hayes as real estate agents, and Town & Country Epoxy + Concrete Polishing for home improvements.