Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Southgate, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,090 reviews
5 stars
1,224
4 stars
501
3 stars
155
2 stars
57
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, with specific mentions of employees like Tim, Dale, and Jim providing excellent assistance.
Inventory Issues
Several reviews highlighted problems with inventory management, including items being out of stock or difficult to locate despite being listed as available.
Delivery Problems
Customers reported significant issues with delivery services, including damage to property and delays in receiving ordered items.
Store Organization
While some customers found the store well-stocked and organized, others noted difficulties navigating the large space and suggested improvements in signage.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with their visits while others reported frustration with service and management.
- LHLenore HubbellNov 16, 20255.0Great service and professional help. Waiting for exterior doors for my condo in Gibraltar Michigan to get delivered to the store and get them installed. Thanks for the professional job. Lenore H Hubbell. Called today, my new doors will be at the Trenton Rd Store December 4, 2025. Great job. Thanks, Lenore H Hubbell. Received my new card with you, but I'm waiting until my doors are installed. I charged them on my VISA AAA. Great professional service. See you soon at the Trenton Rd store. Lenore H Hubbell.
- ABAaron BeckerNov 4, 20251.0Let me tell you about my experience today. I had to deal with the Assistant manager, Cody. He was very rude, Unfriendly. Pretty much unprofessional. He approached me without a smile on his face. He refused to return Something that I had a receipt for. Even though the product itself was bad from Purchase on the same day!
- CPChris PavlicNov 4, 20251.0If 0 stars has an option that’s what I’d give. Joke of a location. The assistant manager Cody, refused to let me return paint, that was purchased the same day. The paint was old and unusable and sold as such. When I went to return it, I provided Cody with my receipt showing I purchased that exact 5 gallon bucket that morning. He called me a liar and said o couldn’t have bought it that day because the paint was old. That’s exactly why I was returning it. He refused my request to speak to the actual manager, said there was nothing else he could do, aside from callling the police. I told his that’s fine give them a call. I waited for around an hour, no police or other staff came to help. I’ve spoken to the corporate office, and filed a complaint that has been forwarded to the manager of the store. Hope to hear from them within the next day. Awful experience. Cody’s a joke
- BEBeau EppersonNov 2, 20255.0Tim in appliances was incredibly helpful and knowledgeable. Very committed and hard working. Friendly and nice. He’s the type of person you expect when you need help. He helped us pick out our dishwasher and even searched the back to find the last one in stock. We now will be buying a stove from him because of this experience. Thanks Tim
- BABrandon AssedOct 27, 20251.0I am leaving 1 star only because the item i was going in for cant be found, actually 4-5 different items and all have 10-15+ on hand. They said that they can not get to them because of how much of a mess it is and supposedly this happens all the time. A billion if not mult billion dollar company and you cant implement a better system for shipping and receiving, the amount of money being lost yearly i bet is absurd if multiple 15-30 dollar items with plenty on hand cant be found. Im sure klein would be thrilled to give you guys their limited edition "blackout series" to sell and when someone wants to buy it they cant.... The employees are amazing nonetheless, they took time to go look, 3 separate employees went to look and looked for 10-20 minutes a piece. I praise the employees, but management is the problem. 1 customer leaving won't affect your company, I understand that, but at Home Depot, if something is on hand in there store, they will make sure the customer leaves with that item. Was giving lowes a shot again, but I got exactly what I expected. Once again employees were amazing, everyone i talked to!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Southgate, MI?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, paint, patio furniture, power tools, and more.
What are the regular store hours for Lowe's Home Improvement in Southgate?
Lowe's is open Monday through Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does this Lowe's location offer pickup and delivery services?
Yes, Lowe's Home Improvement in Southgate offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you'll also receive email updates.
What is the process to return or exchange an item at Lowe's?
Most items can be returned within 90 days. You can start a return online for purchases made at Lowes.com or visit the customer service desk in-store with proof of purchase for returns.
What payment options are accepted at Lowe's Home Improvement in Southgate?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at this Lowe's location?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, HVAC, and more.
How can nearby businesses like Blue Rhino Propane Exchange complement my visit to Lowe's?
Blue Rhino Propane Exchange nearby allows you to conveniently refill or exchange propane tanks for outdoor grills or heaters, which complements Lowe's supply of grills and outdoor equipment.
If I need key or locksmith services while visiting the area, which nearby places can I go to?
There are key and locksmith services nearby at minuteKEY and Minute Key, both convenient options for key duplication or locksmith needs.
What other nearby places could I visit after shopping at Lowe's Home Improvement?
After shopping, you might enjoy visiting Krista's Fitness Studio for exercise, Riverview Florist for flowers and gifts, or relax at Toro's Cigar Bar Bistro for drinks.