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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 11511 Allen Rd in Southgate, MI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
925 reviews
5 stars
869
4 stars
30
3 stars9
2 stars5
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Andy and Justin, for their exceptional service, professionalism, and helpfulness.
Cleanliness
The facilities were frequently noted as clean and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases after promotional periods, indicating a need for clearer communication regarding pricing.
Overall Experience
Many reviews highlighted a seamless and stress-free experience when renting storage units, with several customers recommending the business to others.
- AWAngela WagnerNov 11, 20255.0I have always been happy with them. Their employees are wonderful. I would recommend them to anyone
- KKKen KinzlerNov 7, 20255.0Have always had awesome customer service from the Southgate, MI location, and other locations as well. Recently, of particularly top notch service ans follow-up was Heather. Top notch friendly service, including all promised follow-ups. Thank you, Heather!
- KMKelly MatelicNov 5, 20255.0Clean clean clean. Great customer service! Highly recommend
- LELisa EscalanteOct 25, 20255.0Dominic was extremely helpful in getting us a perfect storage unit. He actively worked to ensure we would be able to move in with no problems. It's clear he is what sets apart Extra Space Storage from their competitors.
- AAAnthony AOct 25, 20255.0Had a great experience renting a storage unit. Dominic explained everything and got us setup quickly. Fantastic customer service.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Southgate and Taylor.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open every day of the week from 6:00 AM to 10:00 PM.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units, climate-controlled units, and non-climate controlled units.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies including boxes, which can be purchased online or at the facility.
Can I access my storage unit at Extra Space Storage outside of office hours?
Yes, gate access to your unit is available daily from 6:00 AM to 10:00 PM, which may differ from office hours when staff are available.
Are there any holiday closures for Extra Space Storage?
Yes, Extra Space Storage is closed on major holidays including Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Day (Jan 1, 2026), and Independence Day (July 4, 2026).
What payment options does Extra Space Storage accept?
They accept multiple payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their reservation website.
Is Extra Space Storage located near any convenient restaurants or markets?
Yes, nearby locations include Sabor of Taylor (pizza restaurant), Secret Recipes Family Dining (American restaurant), Tim Hortons (coffee shop), JoA Sushi (Japanese restaurant), and Hunan Chinese Restaurant. You can enjoy a meal before or after visiting the storage facility.
Are there automotive-related services close to Extra Space Storage?
Yes, nearby are several automotive services including Rony's Body Shop, Ron's Body Shop, Ronys Alignments, White's Auto Glass and Trim, and Gulf Sea Auto Sales, convenient if you need vehicle maintenance before storing items or after a visit.
What nearby amenities can help with shipping or mailing packages when using Extra Space Storage?
Nearby you can find USPS and UPS Access Point location for mailing and courier services, which is helpful for sending or receiving shipments while using the storage facility.