Business Details
About
Self-Storage Facility
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage facility in South Lyon, Michigan and start renting today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.5
143 reviews
5 stars
114
4 stars
9
3 stars
8
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Shericka, Martina, and Ashanti for their helpfulness and friendliness.
Price Increases
Several customers expressed dissatisfaction with frequent and unexpected price increases, leading to feelings of being gouged.
Facility Condition
While some customers noted the cleanliness of the facility, others mentioned it being slightly run down and having issues like weeds and inadequate access.
Technical Issues
Customers reported problems with account management and access due to technical errors, causing frustration and delays.
Convenience
Many reviews appreciated the convenience of the location and the ease of the online reservation process.
- BTBeverly TullarNov 15, 20255.0Very easy to lease online. Lisanie was very helpful and assisted in sizing up on the day of the move. Great service!!
- PPPhillip PaliseOct 16, 20255.0Groovy
- ABAmanda BowmanAug 26, 20255.0Nas was very helpful and pleasant.
- MRMICHAEL RUBIDAAug 18, 20253.0Slightly run down facility right in the heart of downtown South Lyon. Raised the price $13 once after eight months without notifying us, and then raised it again after another eight months with notification by $9. Cost difference between what were initially paying and what they are asking us to pay now is $22 (from $59 to $81 per month); all this with no visible site improvements or extras. So, their track record so far is to raise the price every eight months... Renter beware. 8/11/2025 UPDATE Called the number provided by the SpareBox Storage Owner (below) to see if we could work something out. After checking around town, I found Oasis RV Storage for $60 per month; I asked them to match this price and they said that they would not. Alrighty then... I will take my money elsewhere!
- CHChristopher HadleyAug 14, 20255.0Shericka is a genuine angel that really cares and is amazing and was very helpful and attentive, it’s a great thing to have someone that can help out and is good at what they do and love their job…. Thanks a lot Shericka for your patience and shills…….highly recommend asking for her if you need help, she is an angel!
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours of SpareBox Storage in South Lyon?
SpareBox Storage is open daily from 6:00 AM to 10:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through their website, on location using a 24-hour rental kiosk, or by calling their customer service at (833) 777-7273 for assistance.
Can I make payments at SpareBox Storage using cash?
No, SpareBox Storage does not accept cash payments. Customers preferring cash can use prepaid debit cards, which are available at most grocery stores and pharmacies.
Does SpareBox Storage have climate-controlled units?
Yes, SpareBox Storage offers climate-controlled units that maintain temperatures typically between 55º and 85º F to protect your belongings from extreme temperatures.
Is there a contactless rental and payment option at SpareBox Storage?
Yes, SpareBox Storage operates as a contactless facility with no on-site property manager. Rentals and payments can be completed online or via the on-site kiosk.
What is the policy for moving out of a unit at SpareBox Storage?
There is no written or 30-day notice required. Just ensure your unit is empty and clean. You can notify SpareBox by moving out online, calling, or emailing customer@spareboxstorage.com.
What nearby storage facilities are close to SpareBox Storage?
Nearby storage options include U-Haul Neighborhood Dealer and U-Store Self Storage, which also offer storage services and might be useful alternatives or complements to SpareBox Storage.
Are there any automotive services near SpareBox Storage?
Yes, nearby are Caliber Collision, Walker's Auto Clinic, and South Lyon Parts Plus, which can be convenient for vehicle repairs or parts if you are storing vehicles at SpareBox Storage.
What nearby amenities can I visit before or after storing items at SpareBox Storage?
You can visit Pinz Bowling Center for entertainment, Masala Indian Grocery for shopping, or Sandbaggers Sports Lounge for dining near SpareBox Storage in South Lyon.