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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 51786 Shelby Pkwy in Shelby Township, MI today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.9
292 reviews
5 stars
280
4 stars
5
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Liz, Diana, and Sam, received high praise for their friendliness, helpfulness, and ability to make the rental process easy and stress-free.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with sudden rate increases, feeling misled about promotional rates and pricing transparency.
Accessibility
Customers appreciated the easy access to units and the efficient process for renting and moving in.
Overall Experience
Many reviews highlight a positive overall experience, with customers feeling valued and satisfied with their choice of storage facility.
- BSBill Seikaly2 days ago5.0One of the customer service experiences I have ever had. From my first call, to signing the contract, to ending it, every staff person I dealt with was friendly and helpful. If you need a storage facility I highly recommend this one
- TDTaylor Dancer5 days ago5.0Thanks so much for all your help. Diana called me to make sure I didn’t get overcharged, that’s real customer service, I’d recommend them to all my friends
- GMGordie MacDonaldNov 17, 20255.0Great people, there nice and very helpful
- NRNancy RattenburyNov 2, 20255.0Staff at Extra Space Storage are helpful and made the process of moving items into storage a easy process.
- RMRachele MullerOct 28, 20255.0I would like to recognize Diana extra spaces store manager for going above and beyond for me! My unit was up for acution tomarrow because I ran in to some life issues but she kept in contact with me and watched for my payment to come through so she could cancel the online auction in time and she also made me feel better about this whole situation im dealing with right now, I really appreciate her for everything she did it means so much to me and my family thank you again girl you really are the MVP
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Shelby Township, Macomb, Washington, Waldenburg, Utica, Rochester, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Shelby Pkwy and 23 Mile Rd.
What are the access gate hours for Extra Space Storage?
The gate access hours are from 6:00 AM to 10:00 PM every day of the week.
When is the on-site office at Extra Space Storage open?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and is closed on Sundays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many of their facilities offer climate-controlled units for temperature-sensitive items, along with standard options without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies for purchase both online and at local facilities.
What types of payment does Extra Space Storage accept?
Payments can be made using American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Extra Space Storage ADA compliant and secure?
Yes, the facility is ADA compliant and offers exceptional security features including electronic gate access and a manager living on site.
Where is Extra Space Storage located?
Extra Space Storage is located at 51786 Shelby Parkway in Shelby Township, Michigan, near the intersection of Shelby Pkwy and 23 Mile Rd.
Are there nearby hotels where I can stay when visiting Extra Space Storage?
Yes, nearby hotels include Hampton by Hilton, Hampton Inn Detroit/Utica-Shelby Township, and Hampton Inn By Hilton Detroit - Shelby Township, which offer convenient lodging options.
What nearby businesses might be useful to visit in the area around Extra Space Storage?
Nearby businesses include FedEx Office Print & Ship Center for shipping needs, Walmart Grocery Pickup and Delivery for shopping, and Minute Key for locksmith services.
Are there dining options close to Extra Space Storage?
Yes, nearby dining options include Subway sandwich shop and other restaurants located in that area for a convenient meal before or after your visit.