Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Saginaw, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,851 reviews
5 stars
1,012
4 stars
454
3 stars
162
2 stars
65
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and knowledgeable staff, others reported poor service and unhelpful interactions.
Product Availability
Customers frequently noted that the store had a good selection of products, but there were also complaints about items being out of stock or incorrect inventory information.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including damaged items and poor communication regarding delivery schedules.
Store Environment
The store was generally described as clean and organized, with easy navigation, although some customers found it cluttered or difficult to find assistance.
Return Policy
Customers expressed frustration with the return policy, particularly regarding exchanges and warranty issues, leading to dissatisfaction with the overall shopping experience.
- TATracy ArchambaultNov 5, 20255.0Had everything I needed
- MWMercedes WestOct 3, 20254.0Great customer service
- ARAhna RosaSep 30, 20255.0Brooklyn W. in appliances was amazing to work with! She was extremely knowledgeable about each washer and dryer brand, explained all the functions clearly, and even shared helpful tips on how to keep a washer looking and smelling brand new. She recommended which pods to buy before running it, and was so friendly and patient throughout the process. She really guided us in choosing the right set—highly recommend asking for her if you’re shopping appliances at Lowe’s!
- KRKathy RichardSep 25, 20255.0Shop for three appliances. Staff knowledgeable on delivery service.
- LWl warrenSep 10, 20251.0Bought a brand new lg fridge with delivery. Fridge never worked from second it came out of box and Lowe’s did nothing except make you go through multiple calls with lg. Horrible service. Never buy anything at Lowe’s ever..EVER.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Saginaw offer?
Lowe's in Saginaw offers a wide range of products including appliances, tools, paint, flooring, plumbing, outdoor equipment, and more. They also provide installation services for items like appliances, flooring, and cabinets.
What are the store hours for Lowe's Home Improvement in Saginaw, MI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Can I pick up my online order at the Saginaw Lowe's store?
Yes, Lowe’s offers in-store pickup. You'll receive an email when your order is ready with pickup instructions and location. Bring your confirmation email or order number and a photo ID for pickup.
Does Lowe's in Saginaw offer delivery services?
Yes, Lowe’s provides delivery services for your convenience.
How can I return or exchange an item purchased at Lowe's Saginaw?
Items can be returned within 90 days. You can start online returns for Lowes.com purchases or bring the item with proof of purchase to the customer service desk for in-store returns.
What payment options are accepted at Lowe's Home Improvement in Saginaw?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places of interest to Lowe's in Saginaw?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Gander Outdoors of Saginaw for outdoor gear and camping supplies.
How can the nearby Minute Key services help when visiting Lowe's in Saginaw?
Minute Key nearby offers convenient key and locksmith services, which can be helpful if you need key duplication or lock services while shopping at Lowe's or in the area.
What outdoor gear options are near Lowe's Home Improvement in Saginaw?
Gander Outdoors of Saginaw is nearby and provides outdoor gear, campgrounds, and travel supplies, perfect for customers interested in outdoor activities before or after visiting Lowe's.
Where can I find fitness facilities close to Lowe's Home Improvement in Saginaw?
Planet Fitness, a gym and recreation venue, is located near Lowe's, offering customers a place to work out and stay active while visiting the area.