Gardner White Furniture & Mattress Store

4.4
671 reviews
The storefront of Gardner White's Rochester Hills location.
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Business Details

1032 S. Rochester Rd, Rochester Hills, MI
48307, United States
(248) 209-6005
https://www.gardner-white.com/stores/rochester-hills
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About

Home Furniture
Our Rochester Hills location is conveniently located in the Winchester Shopping Center on the corner of Rochester and Avon Roads. This location proudly serves the local communities of Oakland Twp., Rochester (Hills), Troy, Utica, & Washington Twp. See how one of our expert staff can help you find the perfect item for your home!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Gardner White Furniture & Mattress Store
1032 S. Rochester Rd, Rochester Hills, MI
48307, United States

Hours

Reviews

4.4
671 reviews
5 stars
539
4 stars
31
3 stars
14
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Al, Denise, and Kirk.

Delivery Issues

Several reviews highlighted significant problems with delivery times and communication, including late arrivals and incomplete orders.

Product Knowledge

Customers appreciated the knowledgeable staff who provided valuable advice on selecting the right products, especially regarding mattresses and furniture.

Return Policy Concerns

There were complaints about the lack of transparency in the return policy, with some customers feeling misled about fees and conditions.

Overall Experience

While many customers reported positive shopping experiences, there were notable instances of dissatisfaction, particularly related to delivery and customer service after the sale.
  • SC
    Sheri Chmura
    Nov 15, 2025
    5.0
    I wanted to take a moment to recognize Denise Williams for the outstanding service she provided. Her professionalism, patience, and commitment to helping me were truly exceptional. Denise went above and beyond to make sure everything was handled smoothly, and her product knowledge and positive attitude made the experience even better. She is a tremendous asset to your team, and I sincerely appreciate all of her help.
  • KB
    kathy bembas
    Nov 10, 2025
    5.0
    Found what I was looking for right away. The salesman was very helpful and knowledgeable.
  • SW
    Shawn W
    Oct 31, 2025
    5.0
    We bought mattresses and boxes there this week. Sales rep Al Roggin was great gaveling us a lot help and good advice.
  • BS
    Betty Schmidt
    Oct 27, 2025
    5.0
    Excellent! Pat was helpful and expertly led me to the recliner I was looking for. Excellent service and helped me save even more of my funds.
  • JL
    Jesse Long
    Oct 26, 2025
    5.0
    Ask for David. Hands down best experience I have ever had shopping for furniture. We got an Amish bedroom set and my wife is smiling.
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Frequently Asked Questions About Gardner White Furniture & Mattress Store

What are the regular business hours for Gardner White Furniture & Mattress Store in Rochester Hills?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.

Does Gardner White offer in-store pickup and delivery services?

Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.