AG
Anne and Mike Giffee
Feb 15, 2024
Brought in 4 brand new and expensive items to have my name sewn onto. She had items for 7 weeks and every time I called she was working on them... finally picked up yesterday name was spelled wrong, crooked letters and 2 different colors!!! Awful work and now items are not usable !!!!! I would not recommend this business!! I called to tell her and didn't even offer to fix or a refund.
CN
Chelsea Nowlin
Aug 6, 2023
My dress not only was not ready on time, but Sheila didn’t even communicate that it wasn’t ready on time. I showed up to pick up the dress/try it on, and there were safety pins all over it, holes in the tulle, and pieces hanging off of it. This was 3 weeks AFTER it was supposed to be finished, and 2 weeks until my wedding. Very dissatisfied and definitely regret going here for alterations. Very confused about the complete lack of communication and acknowledgment of all the issues.
SS
Stacy Snyder
May 30, 2023
My daughter took her wedding dress there to get it altered and when she try’s to reach out to her to see how it’s coming along she never answers the phone. The last time we were there was 18 days before the wedding and she still needed to take in the dress in and shorten it, now we are 5 days til the wedding and still no dress or contact from her even though we have tried continuously to get a hold of her. Very unprofessional
NS
Nikole Shaw
Aug 11, 2021
Took my wedding dress and my sisters bridesmaid dress to this shop. My wedding dress and my sisters dress were cut too short, even though we put the shoes on that we would be wearing that day when Sheila measured for length. Also when discussing my bustle, I asked Sheila what her opinion was on the type to have her put in. Her reply was “well we clearly do not agree on anything with this dress, so you don’t want my opinion” because previously Sheila mentioned wanting to remove layers of tulle from the dress which I did not want to do, and I felt this was very unprofessional. Also when my mom went to pick up the dress to take to another seamstress she was very rude and still required payment for the wedding dress that was cut too short. Needless to say, my dress is now being fixed by another seamstress who has to ADD ON 3 1/2 inches to the bottom so that it will be the correct length, and fix my straps that Sheila shortened, which were then uneven. Besides destroying my dress, her attitude was very unpleasant. I do not believe any of what she did to the dress was intentional. This was a very expensive dress with multiple layers and beading, however, Sheila should have voiced she did not have the skill level to alter my dress correctly.
SG
Speedy Gonzales
Jan 13, 2018
Fast service!