Business Details
About
Self-Storage FacilitySpareBox Storage
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage facility in Richland, Michigan and start renting today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.3
84 reviews
5 stars
60
4 stars
10
3 stars
4
2 stars
2
1 star
8
- THTom HahnOct 11, 20251.0Rented a 12x40' space and when I got there the space measured less than 30'. Called customer service and the only thing they could do was move me up to a 45' space at an additional charge. I think that is called 'bait and switch'. They also added their Insurance to the price even though I had my own insurance. I requested them to remove that.
- JTJohn TsarnasAug 16, 20255.0Shamoya was a pleasure on the phone and very detailed. She was wonderful on the call and took her time to guide me thru the process of obtaining a new unit. Like someone else wrote "top notch" was her customer service.
- JJJaydenAug 10, 20255.0Excellent job Shericka. She was very helpful.
- KKKimberly KalkowskiOct 18, 20245.0I lost my husband 2 years ago and because it was so traumatic could not remember much about getting into the storage unit that had my house items and husband’s stuff in it. I explained the situation to Rissa and she was so kind and helpful. She never once said I should have had all the information written down somewhere. Rissa spent an unusual amount of time helping me find my account and how to get into my storage unit. She was professional and caring. I cannot say enough nice things about her and her excellent customer service. She should get an employee of the year award for her service. If everyone was like Rissa, the world would be a kinder, better place. My situation was extremely difficult and the trauma from the loss made me block out the first year and half, after losing him to suicide. Thank you Rissa for treating someone like they were your family member. I will not forget your kindness.
- DHDavid HannaOct 10, 20235.0Venessa
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours for SpareBox Storage in Richland, MI?
SpareBox Storage is open daily from 6:00 AM to 10:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through the website, at the on-site kiosk available 24/7, or by calling customer service at (833) 777-7273 for assistance.
What payment methods are accepted at SpareBox Storage?
SpareBox Storage accepts American Express, Discover, MasterCard, Visa, and check payments.
Is auto pay available and how do I set it up?
Yes, autopay can be set up anytime you make a payment by phone, website, or kiosk to automate monthly payments.
Does SpareBox Storage accept cash payments?
No, cash payments are not accepted. Customers who prefer cash can use prepaid debit cards available at most grocery stores and pharmacies.
Why is insurance required for storage units?
Insurance protects your belongings from rare events like fires, natural disasters, and burglary, ensuring you have recourse if something happens.
How do I move out of my SpareBox Storage unit?
You can move out by processing it online, at the kiosk, or by phone. Ensure the unit is empty and clean, and notify SpareBox via online account, phone, or email.
Are mobile storage units like PODs allowed at SpareBox Storage?
No, SpareBox Storage does not allow mobile storage units to be dropped off or stored on the premises.
What nearby storage facilities are located around SpareBox Storage in Richland?
Nearby storage options include Weathervane Self Storage and U-Store Self Storage, which customers can consider if SpareBox units are unavailable or if they prefer a different location.
What local services near SpareBox Storage might be helpful for customers?
Customers might use services from Maintenance Masters or SWM Mechanical LLC. for property maintenance or repairs related to their stored items or local property management needs.