Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Petoskey, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
723 reviews
5 stars
418
4 stars
162
3 stars
44
2 stars
32
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude interactions and long wait times.
Staff Helpfulness
Many customers appreciated the assistance from staff members, highlighting their friendliness and willingness to help.
Product Availability
Several reviews mentioned issues with stock availability, leading customers to shop at competitors like Home Depot.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication, leading to frustration among customers.
- SOSydney Ortiz2 days ago1.0Missing Christmas trees that apparently the employees don’t know about where they would be. 8 in stock, or 2 depending on who you ask. Ridiculous.
- JGJim Gregory6 days ago2.0The 5'6 tall individual that has been in the paint department does not belong there. The look of contempt that he has for customers is kinda strange. But then he doesn't like to mark the can of paint with the shade that you want either. You buy any appliances MAKE SURE YOU HAVE EVERYTHING THAT GOES WITH THAT APPLIANCE. For instance a dishwasher. You have to buy the connection parts separately. Buy them in person because they sure don't like to ship those items together. Its like the place is ......woke?
- RWRyan WelshOct 28, 20255.0Great store!
- SKSarah KennedyOct 25, 20255.0Trina, helped us find everything we needed. She was wonderful. It’s so nice to see positive, effective staff! Thank you Trina
- KHKurt HowellOct 8, 20255.0Good atmosphere. Helpful, friendly people.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Petoskey?
You can find products such as appliances, bathroom supplies, building materials, paint, tools, flooring, lighting, garden equipment, and more at Lowe's Home Improvement in Petoskey.
What services does Lowe’s Home Improvement offer?
Lowe’s offers installation for appliances, flooring, cabinets, doors, lighting, roofing, and more, along with assembly and repair services.
What are the store hours for Lowe’s Home Improvement in Petoskey?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with certain holiday hour exceptions.
Does Lowe’s in Petoskey provide delivery and in-store pickup services?
Yes, Lowe’s offers both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe’s Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places I can visit after shopping at Lowe's in Petoskey?
After shopping at Lowe's, you might visit Odawa Casino for entertainment or enjoy a meal at Primos Mexican Grill nearby.
Is there a key and locksmith service near Lowe’s Home Improvement in Petoskey?
Yes, Minute Key provides key and locksmith services near Lowe's Home Improvement in Petoskey.
Where can I find grocery and liquor stores close to Lowe’s in Petoskey?
ALDI USA is a grocery store and liquor store located near Lowe’s Home Improvement in Petoskey for your shopping needs.
What should I do if I’ve been charged multiple times for a Lowe's order?
Multiple charges may be authorization holds that are released as shipments process; if unsure, contact your financial institution for details.
How can I return or exchange an item purchased at Lowe’s?
Most items can be returned within 90 days with proof of purchase; online returns can be initiated via your order history for items bought at Lowes.com.