Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Julie, Kenn, and James.
Shopping Experience
The shopping experience was described as pleasant and low-pressure, with customers appreciating the lack of aggressive sales tactics.
Product Selection
The store offers a large selection of furniture and mattresses, which customers found to be of good quality and reasonably priced.
Delivery Service
Delivery experiences were generally positive, with staff being respectful and accommodating, although there were a few complaints regarding delivery issues.
Mixed Reviews
While many reviews were positive, there were some negative experiences reported, particularly regarding customer service and warranty issues.
MK
Melissa Kiser
1 day ago
5.0
Dawn provided exceptional service. She made it possible for us to get the living room set that we wanted home same day!
SR
Sheila Rehmann
3 days ago
5.0
James and Dawn were very helpful and knowledgeable. They gave ideas bit didn't pressure. Will definitely come back.
CL
Chris L
5 days ago
2.0
Bought a chair then told it was not available. You got my money and I got no chair. My money should have been returned to me right then and there. Not right to sell a product you have no intention of delivering.
TM
Thomas Maguffee
Nov 17, 2025
5.0
Went to see the merchandise close up to replace my existing furniture in my living room. Kevin helped us with choices and options in materials on the selections I made. He was very personable and eager to find exactly what I decided to order. I decided to order a different material for my order and he kept me informed of price changes and electrical options on my chair and loveseat I purchased along with delivery dates.
EB
Erik Brabo
Nov 8, 2025
5.0
Excellent customer service every time we ship here. Kevin and crew gave us an amazing deal on furniture we were shopping for. Always recommend them to anyone who is looking for furniture, mattresses or home decor. A+
Frequently Asked Questions About Gardner White Furniture & Mattress Store
What are the regular store hours for Gardner White Furniture & Mattress Store?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Gardner White Furniture & Mattress Store open on holidays?
The store has special holiday hours and closures: for example, it is closed on November 27, 2025, and December 24 and 25, 2025, but open on other dates with variable hours. Please check specific dates before visiting.
Where is Gardner White Furniture & Mattress Store located?
It is located at 1826 East M 21, Owosso, MI 48867, United States.
What categories of products does Gardner White Furniture & Mattress Store offer?
The store specializes in furniture and mattresses.
How can I contact Gardner White Furniture & Mattress Store?
You can reach the store by phone at +1 989-723-8122.
What nearby stores can I visit that also sell furniture and mattresses?
Nearby furniture and mattress stores include Gardner-White Owosso, Big Sandy Superstore, Continental Home Center, and Aaron's Inc.
Are there any nearby restaurants where I can eat before or after shopping?
Yes, nearby dining options include Leftys Steak House, BJ's Fine Foods, BJ's Family Restaurant, and B J's Fine Foods, offering a range of meals from comfort food to seafood and steak.
Where can I find nearby automotive services while visiting Gardner White Furniture & Mattress Store?
Nearby automotive services include Tire Factory Inc, AutoZone, Pro-Tech Sales and Service, Owosso Auto Crafters, and Hodge Glass.
Is there an ATM nearby Gardner White Furniture & Mattress Store?
Yes, an ATM is located nearby for your convenience.
Are there places to stay near Gardner White Furniture & Mattress Store?
You can stay at The PINES Country Inn, which is a nearby hotel offering accommodation.