Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
2,029 reviews
5 stars
1,706
4 stars
161
3 stars
58
2 stars26
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and friendliness of the sales staff, particularly highlighting individuals like Bethany, Marcus, and Dan.
Product Quality
Many reviews emphasized satisfaction with the quality and comfort of the furniture, with customers expressing happiness about their purchases.
Shopping Experience
The shopping experience was noted as enjoyable and stress-free, with no pressure tactics used by sales associates, allowing customers to make informed decisions.
Delivery Service
Customers appreciated the professionalism and efficiency of the delivery team, although there were some issues with incorrect items being delivered.
- JHJohn Hutcherson2 days ago5.0I was happy with the buy.but after the delivery and setup the chair quit working.Mr. Angelo store manager came to my home and repair the chair. I wouldn’t have use of chair for weeks if was not for Mr. Angelo. Thanks again a happy lazboy custom.
- JKJanene Kummer5 days ago5.0We had a great experience purchasing two chairs from La-Z-Boy. The quality and comfort are exactly what we were looking for. Our sales representative, Marie Evans, was wonderful to work with—knowledgeable, patient, and genuinely helpful throughout the process. She made the experience easy and enjoyable. Highly recommend both La-Z-Boy and Marie!
- RMRob Marzonie6 days ago5.0Maria was very helpful and accommodating to our urgent schedule. My sister suffered a broken vertebrae in a Christmas accident and needed an electric lounger quickly to help her sleep in the correct position. The chair we selected is perfect for her needs.
- CNC NickensJan 5, 20264.0We are very pleased with the experience we had. Our sales associate & the manager were extremely helpful & knowledgeable about the product & working with us. We’re very happy with the recliner we purchased. Our only suggestion is that La-Z-Boy be a little more flexible when they write up a sale price & you choose a different fabric before order is placed. We went home & decided to change to a different fabric color. We called next morning & received an up-charge on a lower priced fabric.
- JBJacque BolfDec 28, 20255.0Dan was helpful, knowledgeable and, listened to what we wanted and needed. He came up with a creative solution when I discovered I couldn’t use the manual recliner due to an injury. He brought out fabric samples and made sure we were happy with our selection. We are so excited to get our new recliners. If you’re looking for quality and top notch customer service - Lay-Z-Boy in Novi is the place!
Frequently Asked Questions About La-Z-Boy Novi
What types of furniture can I find at La-Z-Boy Novi?
La-Z-Boy Novi offers a range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Novi?
La-Z-Boy Novi is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Novi offer delivery services?
Yes, La-Z-Boy Novi offers delivery services for your furniture purchases.
Is proof of vaccination required to enter La-Z-Boy Novi?
No, proof of vaccination is not required to visit La-Z-Boy Novi.
What payment methods does La-Z-Boy Novi accept?
La-Z-Boy Novi accepts American Express, Discover, MasterCard, and Visa credit cards.
Does La-Z-Boy Novi have any special holiday hours or closures?
Yes, La-Z-Boy Novi has special holiday hours and closures, such as being closed on November 27, December 24, and 25, and having adjusted hours on certain other holidays.
Where is La-Z-Boy Novi located?
La-Z-Boy Novi is located at 27754 Novi Road, Novi, Michigan, 48377, United States.
What are some dining options near La-Z-Boy Novi?
Nearby dining options include Sbarro for Italian pizza, Taste of Himalaya, Chick-fil-A for fast food, Ruby Tuesday for American cuisine, Red Lobster for seafood, and Panera Bread for casual dining.
Are there other furniture stores near La-Z-Boy Novi?
Yes, Crate and Barrel is a nearby furniture and home goods store you can visit.
Can I visit other retail stores near La-Z-Boy Novi?
Absolutely, nearby retail and fashion stores include Prissy Paw Palace, Spencer's Retail, Bcbgmaxazria, Forever 21, The Children's Place, and Anthropologie among others.