Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Niles, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.
Cleanliness
The store was frequently noted for being clean and well-organized, contributing to a positive shopping experience.
Product Availability
Customers generally found that Lowe's had a good selection of items for their home improvement needs, although some reported issues with stock and specific product availability.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including delays and damaged items, leading to customer dissatisfaction.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers expressing frustration over employees' inability to provide adequate assistance or product information.
SB
South Bender
Nov 16, 2025
5.0
The staff here is great. Most departments I’ve worked with. Hats off to the managers. This store set the bar for when I’m anywhere else.
FK
Frank Kean
Nov 12, 2025
5.0
Great selection
KK
Krista
Oct 27, 2025
5.0
Nice workers very attentive to your needs when looking for products as well as helpful. Used the bathroom n by far the cleanest smelling good bathrooms i been in. Definitely recommended this place. It's our go 2 place for items we need 2 repair and redo things in our home.
AR
AJ Random
Oct 25, 2025
4.0
Good service.
CB
Colleen Bennett
Oct 14, 2025
5.0
We were helped tremendously and they even loaded the bags of salt pellets for us. Thank you, Paxtyn!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Niles, MI?
You can find products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Niles, MI.
What brands does Lowe's Home Improvement carry?
Lowe's offers brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kohler, Kobalt, Generac, and many more trusted names.
What are the store hours for Lowe's Home Improvement in Niles?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby places of interest around Lowe's Home Improvement in Niles?
Yes, nearby you can find Blue Rhino Propane Exchange, Minute Key locksmith services, Master Mini Warehouse storage, Red Dragon’s Resale toy store, Anytime Fitness gym, Verizon mobile phone store, Bella’s boutique clothing store, and several restaurants like Wings Etc. and Papa Johns Pizza.
Can customers visit Anytime Fitness near Lowe's for a workout before or after shopping?
Yes, Anytime Fitness is a nearby gym where customers can work out conveniently before or after shopping at Lowe's Home Improvement in Niles.
How can nearby retailers like Verizon or Bella’s boutique complement a visit to Lowe's Home Improvement?
Customers shopping at Lowe's can conveniently visit nearby retailers such as Verizon for electronics or Bella’s boutique for clothing, making it easy to combine errands in one trip.
Are there dining options near Lowe’s Home Improvement in Niles?
Yes, dining options include Wings Etc., an American restaurant and bar, and Papa Johns Pizza, a fast food restaurant nearby for convenient meals before or after shopping.