Lowe's Home Improvement

4.1
1757 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Niles, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2055 South 11th Street, Niles, MI
49120, United States

Hours

Reviews

4.1
1,616 reviews
5 stars
836
4 stars
421
3 stars
184
2 stars
68
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.

Cleanliness

The store was frequently noted for being clean and well-organized, contributing to a positive shopping experience.

Product Availability

Customers generally found that Lowe's had a good selection of items for their home improvement needs, although some reported issues with stock and specific product availability.

Delivery Issues

Several reviews highlighted significant problems with delivery services, including delays and damaged items, leading to customer dissatisfaction.

Staff Knowledge

There were mixed reviews regarding staff knowledge, with some customers expressing frustration over employees' inability to provide adequate assistance or product information.
  • SB
    South Bender
    Nov 16, 2025
    5.0
    The staff here is great. Most departments I’ve worked with. Hats off to the managers. This store set the bar for when I’m anywhere else.
  • FK
    Frank Kean
    Nov 12, 2025
    5.0
    Great selection
  • KK
    Krista
    Oct 27, 2025
    5.0
    Nice workers very attentive to your needs when looking for products as well as helpful. Used the bathroom n by far the cleanest smelling good bathrooms i been in. Definitely recommended this place. It's our go 2 place for items we need 2 repair and redo things in our home.
  • AR
    AJ Random
    Oct 25, 2025
    4.0
    Good service.
  • CB
    Colleen Bennett
    Oct 14, 2025
    5.0
    We were helped tremendously and they even loaded the bags of salt pellets for us. Thank you, Paxtyn!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.