Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a New Hudson, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
30547 Lyon Center Drive East, New Hudson, MI
48165, United States
Hours
Reviews
4.3
1,103 reviews
5 stars
673
4 stars
242
3 stars
83
2 stars
34
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers appreciated the wide selection of products available, although some reported issues with specific items being out of stock.
Delivery Issues
Several reviews highlighted problems with delivery and installation services, leading to customer dissatisfaction.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor service from specific employees and issues with returns.
- JJJosh5 days ago5.0Clean, friendly staff stocked shelves
- JRJack ReynaertNov 15, 20255.0This store had everything I needed in plumbing to install my new heater for my indoor pool.
- MFMichael FoleyOct 20, 20255.0You know...
- JHJodi Hargrave-ThomasOct 8, 20255.0Absolute amazing customer service!
- JSJuanita SinkoffSep 28, 20251.0I have been having my water softener salt delivered from Lowe’s for over a year now and never had a problem. This last order the driver didn’t bother to look at the address and had delivered it to the wrong place and when I called Lowe’s I spoke with Scot and he said they will deliver it tomorrow well I waited all day and nothing no calls nothing so I called the store and spoke with Scott but Scot did nothing but lie and make excuses he tried to tell me they couldn’t find the place but if he had checked the address on the places he would have seen I was around the corner from the wrong place and then Scot tried to tell me that the driver tried to call and texted me so I told him to ask the driver to show u the call and texted message because no one text or called because ur phone will show u date and time but again Scot lied and said his associate even tried to call and again that was a lie cause I can prove I have no missed calls from anyone or text messages I also stated to Scot being a professional common sense would have told ur associate or ur driver to leave a message but I had none because Scot lied no one called or text me so if u need ur stuff delivered go to Home Depot because Lowe’s hires incompetent drivers and then makes excuses for them if Scot is the manager they need to check out his qualifications because u don’t lie to a customer. I won’t recommend lowes at least not the one in new Hudson
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in New Hudson, MI?
Lowe's offers a wide range of products including appliances, bathroom and kitchen supplies, building materials, flooring, paint, tools, outdoor furniture, lawn and garden equipment, and more.
What are the store hours for Lowe's Home Improvement in New Hudson, MI?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my online order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's provide?
Lowe's offers installation services for appliances, cabinets, flooring, decks, doors, lighting, water heaters, windows, roofing, fencing, and more.
Are there any nearby places to learn about key and locksmith services?
Yes, Minute Key and minuteKEY are nearby locksmith services close to Lowe's for your key and lock needs.
What automotive services and dealerships are near Lowe's Home Improvement in New Hudson?
Nearby you can find automotive services and dealerships such as Liberty Chevrolet, Liberty Hyundai, Feldman Chevrolet of New Hudson, and Genesis of New Hudson.
Are there convenient dining options near Lowe's in New Hudson?
Yes, nearby dining options include McDonald's and Subway, which are great places to grab a meal before or after shopping at Lowe's.
Does Lowe's offer any special services for returns and cancellations?
Yes, returns are generally accepted within 90 days with proof of purchase or return barcode. Canceling items is possible through your MyLowe’s account for orders not yet shipped or picked up.