Very responsive team, they always follow up and are there when they say they will be. Thank you!
LD
Larry Diskin
Nov 6, 2025
5.0
The Pristine organization, management to field crew, went above & beyond to identify & rectify issues relating to a previous pool company’s inferior work. Would highly recommend Pristine for their superior workmanship & professional approach to the business of pool maintenance & construction.
KG
Karen Gianfrancisco
Oct 26, 2025
1.0
I don't mind paying premium rates when the service matches and certainly not the experience here. Be wary of this company as they make lots of promises for top quality team and that was not the experience at all. Also, they seem to always want to replace items and then use the third party excuse as to why not installed or serviced properly. Lots of better options out there.
JW
James Williams
Oct 25, 2025
5.0
Wonderful company. And the crew assigned to my pool install were amazing (sorry but i can’t remember their exact names). Very professional, hard working and answered every question I had. Over all they made the process easy!!
Jim Williams
EM
Ellen Magrini
Oct 7, 2025
5.0
Pristine has been great. Everybody at pristine is friendly and very responsive. Richard in particular goes way over and beyond what he needs to do. Any issues i have ever had they are over quickly. Great company
Frequently Asked Questions About Pristine Pool & Spa LLC
What types of pools do you build?
We offer three different types of pools. We build shotcrete, fiberglass, and vinyl liner pools.
Do you handle pool permits?
Yes, we take care of any necessary permits and inspections for both residential and commercial pool projects.
What areas do you serve?
We serve the Harbor Country, MI; Berrien County, MI; Michigan City, IN; and Long Beach, IN areas.
Can you help with pool design?
We certainly can. For concrete pools, we offer custom pool design services to suit your choices. We can add landscaping elements and build a full picture of how your backyard will look with a pool installed. For fiberglass installations, the layout of the pool is prefabricated, but we can still provide site plans to help you visualize how the pool will fit in your space, to make the best decision.
Can I see examples of your previous work?
Please view our photo galleries to see examples of our installations. We can also show you installations in person to help you decide on sizes/styles/colors.
How much does an inground pool cost?
There are lots of variables that impact the cost of the pool. We can work with you to find a solution that fits your budget. Our proposals include very detailed information so you know exactly what you are getting when we build your pool.
Do you offer financing?
Inground swimming pools are a substantial investment, which is why we’ve partnered with reputable financing companies, HFS Financial and Lyon Financial, to provide flexible payment plans. We’ll go over the available options during your initial consultation.
What should I expect during the construction process?
Knowing that many of our installations are for 2nd homes and not primary residences, we pride ourselves on thorough and detailed communication throughout the project. We provide progress photos on a nearly daily basis to help you feel comfortable and remain informed throughout the process.
Do you install above ground pools?
No, we do not. But we may be able to refer you to a reputable company who does.
Do you provide weekly pool and/or spa maintenance services?
Yes, we do. Please contact us for a quote.
What types of pools does Pristine Pool & Spa LLC build?
Pristine Pool & Spa LLC builds shotcrete, fiberglass, and vinyl liner pools.
Does Pristine Pool & Spa LLC handle pool permits and inspections?
Yes, they take care of any necessary permits and inspections for both residential and commercial pool projects.
Which areas does Pristine Pool & Spa LLC serve?
They serve Harbor Country, MI; Berrien County, MI; Michigan City, IN; and Long Beach, IN areas.
Can Pristine Pool & Spa LLC assist with pool design?
Yes, for concrete pools, they offer custom pool design services including landscaping elements and backyard visualization. For fiberglass pools, they provide site plans to help visualize the installation.
How can I see examples of previous pool installations by Pristine Pool & Spa LLC?
You can view their photo galleries online or see installations in person to help decide on size, style, and colors.
Do you offer financing options for pool installations?
Yes, they have flexible payment plans through HFS Financial and Lyon Financial, discussed during the initial consultation.
What are the business hours of Pristine Pool & Spa LLC?
They are open Monday through Friday from 8:30 AM to 4:00 PM, and Saturdays by appointment only. They are closed on Sundays and major holidays.
Does Pristine Pool & Spa LLC provide weekly pool and spa maintenance services?
Yes, weekly pool and spa maintenance services are available; please contact them for a quote.
What nearby recreational spots can I visit when in New Buffalo, MI?
You can visit Forest Beach for outdoor activities and enjoy the scenic shore before or after your pool services.
Are there accommodation options near Pristine Pool & Spa LLC for customers traveling from out of town?
Yes, nearby accommodations include The Cottage at New Buffalo, Judy's Motel & Campground, and Buffalo Motel, which makes visiting and consultations convenient for out-of-town customers.
What local businesses near Pristine Pool & Spa LLC might be helpful during my visit?
Nearby businesses such as Farmette grocery store and Moe’s Food Truck offer food and groceries, while Dancing Feet Yoga and Kim's Hair Port provide wellness and beauty services to complement your visit.