Find everything you need for home upgrades at Lowe’s in Muskegon, MI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
2,358 reviews
5 stars
1,169
4 stars
614
3 stars
259
2 stars
88
1 star
228
DL
Debera Logrande
3 days ago
4.0
Love the store very helpful
LC
Lorne Christie
4 days ago
1.0
Crappy costomer service had a sign up for something onsale got to register it didnt ring up when I asked why the sale supposed to start tomorrow but why would they put the sign up today if they weren't going to honor the sale
AJ
Anya Jones
Mar 2, 2026
5.0
Hidy at customer service is excellent! I walked in and she greeted me right away, when I came up to the counter she was prompt in helping me figure out an issue with trying to find a reference number for my protection plan that I purchased a couple of years ago. No luck on the order number, however she did not give up she had me dial out to the Lowe’s Protection plan folks and checked on me as I was getting ahold of them, after no luck finding it in the LPP end they escalated my case further as I had proof that it was purchased. Hidy did not stop there she kept trying. This is by no means her fault, or her situation to deal with and she honestly gave it a good try. As a former Lowe’s employee this is exactly what I would want in a team mate and a customer service representative. Great experience! I also forgot to add even walking around the store Reuben the store manager greeted me, I have worked with him previously doing counts at the Big Rapids store for inventory and he is just as pleasant as he was the first time I met him. If my experiences continue to be this great I have no problem recommending this Lowe’s and this team to my friends and family in the area!
MP
Michael Pryor
Feb 24, 2026
5.0
Love this store it's my go to store for hardware and building supplies
LM
lacee mcguire
Feb 23, 2026
1.0
I ended up getting two pet pro bissel carpet cleaners for Christmas. The person who gifted me one of them gave me a receipt so I could return and get cash back or use store credit. Unfortunately I had a poor experience with the return, the lady who “helped” me told me it would be going back onto the credit card it was purchased on directly after I had just told her it was a Christmas gift. I then asked if I could get cash or store credit even and she said it was too late and that they don’t do store credit or cash anymore. So I told her nevermind about the return and she said she had already done the transaction. So I basically lost out on $150. And what store does not do store credit??
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Muskegon, MI?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Muskegon?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some holidays closed and others having adjusted hours.
Does Lowe's in Muskegon offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What is Lowe's return and exchange policy?
Most items can be returned within 90 days. For items purchased online, start the return process in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
What brands are available at Lowe's Muskegon store?
Lowe's carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, Kobalt, and more.
What payment methods are accepted at Lowe's Home Improvement in Muskegon?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and provides in-store shopping assistance to accommodate customers with disabilities.
What nearby places can I visit when shopping at Lowe's Home Improvement in Muskegon?
Near Lowe's, you can visit Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and ABC Warehouse for additional appliance and automotive parts shopping.
How can nearby businesses enhance my visit to Lowe's Home Improvement?
After shopping at Lowe's, you might visit Tim Hortons for coffee and snacks, or stop by Walmart Muskegon for grocery and pharmacy needs, both located nearby for your convenience.
Are there services near Lowe's that complement home improvement projects?
Yes, nearby services like Exterior Project Services can assist with home projects, and Ace Heating & Cooling Co offers HVAC and plumbing services to support your home improvement needs.
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