Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Monroe, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,892 reviews
5 stars
1,050
4 stars
430
3 stars
185
2 stars
77
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the friendly and helpful staff, although there were notable complaints about rude employees and inconsistent service.
Product Availability
Several reviews highlighted issues with stock levels, with customers frequently finding items out of stock or having difficulty locating products.
Delivery Issues
Numerous customers expressed dissatisfaction with delivery services, citing delays and poor communication regarding their orders.
Store Cleanliness
The store was generally reported as clean and well-maintained, contributing positively to the shopping experience.
Pricing Concerns
Some customers felt that prices were inflated compared to competitors, leading to frustration over perceived value.
- TSTom Snyder5 days ago4.0Still seems like there is never a employee around to help when you need one except the one in monroe Michigan
- KGKevin GuyNov 6, 20255.0If you need it, they have probably got it!
- JAJeff AllgeierOct 18, 20255.0Absolutely phenomenal delivery service!First time I ordered there was a mistake which lowered my confidence. The mistake was corrected promptly which made me feel better. Every order since then has been perfect and delivered in a timely matter. Keep up the good work! Your companies integrity has me confident with all my purchases and deliveries! Thank you Lowes!
- MLMark LaBeauOct 15, 20254.0Had plumbing questions and Torey in that department was very helpful and patient. Knew what he was doing thanks Torey. At checkout Gaytona was very friendly and helpful too. Thanks Gaytona. Good customer service from both of these employees.
- BWBrian WalzOct 13, 20255.0Found the caulk I needed right where the website stated it would be.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Monroe, MI?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Monroe, MI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some days closed or shorter hours.
Does Lowe's in Monroe, MI offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping more convenient for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if there are any changes to your order status.
What payment options are accepted at Lowe's Home Improvement in Monroe, MI?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment options.
Are there any nearby dining options close to Lowe's Monroe store where I can eat before or after shopping?
Yes, nearby dining options include CiCi's Pizza, Hungry Howie's Pizza, Jimmy John's sandwich shop, Bob Evans restaurant, and Wingstop for chicken specialties.
What nearby stores can I visit along with Lowe's for additional shopping needs?
Nearby stores include Ollie's Bargain Outlet for discounts, Hobby Lobby for arts and crafts supplies, Kohl's department store, Sephora at Kohl's for retail products, and T.J.Maxx for fashion and clothing.
Is there a nearby place where I can get my keys duplicated or locksmith services near Lowe's Monroe?
Yes, Minute Key is located nearby and offers key duplication and locksmith services.
Does Lowe's Home Improvement offer installation services for products I purchase?
Yes, Lowe's offers installation services for a variety of products including appliances, cabinets, flooring, lighting, windows, doors, and more to help with your home improvement projects.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping it back. In-store returns require proof of purchase at the customer service desk.