Lowe's Home Improvement

4.2
1626 reviews

About

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As the trusted home improvement store near you, Lowe’s in Midland, MI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1918 Airport Road, Midland, MI
48642, United States

Hours

Reviews

4.2
1,474 reviews
5 stars
850
4 stars
344
3 stars
126
2 stars
52
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some customers praised helpful staff while others reported poor service and unresponsive employees.

Product Availability

Customers appreciated the variety and availability of products, but some experienced issues with order fulfillment and delays.

Store Condition

Feedback indicated that the store's cleanliness and organization were generally good, though some noted areas needing improvement.

Staff Knowledge

While many customers found staff knowledgeable and eager to assist, others reported difficulties in finding help or receiving accurate information.
  • JT
    Jessica Trexler
    Jan 1, 2026
    5.0
    My fiancé and I were there just after Christmas to grab the Craftsman 52” tool box that was on too good of a sale to pass up. If the guys that helped us happen to read this, we were the idiots putting that giant toolbox into and onto my Subaru Outback in a snow storm. (It fit!) The guys that helped us were SO helpful and helped with lots of the heavy lifting with my fiancé so I didn’t have to. We made it back to our house over on hour away safe and sound. I definitely recommend this store for their customer service!
  • AF
    Ashton Fuoss
    Dec 20, 2025
    5.0
    Blue home Depot is way better than Orange home Depot for sure
  • AK
    Ann Krebs
    Dec 16, 2025
    5.0
    We went in on black Friday and they were very helpful and quick to help find appliances. Even though they were pretty busy.
  • JG
    Joddie Gould
    Dec 5, 2025
    1.0
    Ordered shingles at the beginning of November for a new shed we built. We were told they would be ready for pick up in 4-5 days. We prepared the roof. Two weeks later, still did not have the shingles. My husband called with no answers given. I called and finally talked to a manager. It sounded like they hadn’t even been ordered. Again told 4-5 days to have them at the store. Another week and still nothing. At this point snow is falling and the roof paper is destroyed. Drip edge will have to come back off and replace the paper before shingling. Unnecessary time and energy. Third call and talked to another manager. Ordered a third time. Said he would discount the order (ended up being 10% … not worth all my time). Finally arrived at the store on Thursday, Dec 4th and picked up same day. Nightmare continues. The Lowe’s credit card was due on the 3rd and was charged $30 late fee for a product that I didn’t have. Spent 25 minutes on the phone getting that charge taking off. Tried to call Lowe’s headquarters … put on hold three times. Gave up. Called the Midland Lowe’s and was put on hold again. Gave up again. I paid the bill in full to avoid anymore charges… this included the promised 10% discount that was not reflected on my bill. Discouraged and done with Lowe’s.
  • RB
    Ryan Black
    Nov 27, 2025
    1.0
    I noticed they support Flock security. While I see no problem with security cameras I won’t support a business that supports Flock.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.