Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Marquette, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,036 reviews
5 stars
527
4 stars
263
3 stars
95
2 stars
30
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Delivery Issues
Numerous complaints about delivery problems, including missed deliveries, damaged items, and poor communication regarding delivery status.
Product Availability
Customers appreciated the variety of products available, but some reported issues with incorrect orders and missing items.
Return Policy
Frustration with the return policy, particularly regarding appliances, with many customers feeling it was too strict and unhelpful.
Staff Knowledge
While some employees were noted for their expertise, others were described as inexperienced or unhelpful, leading to inconsistent customer experiences.
- NWNichole WeltersOct 13, 20251.0Despite us stating that we wanted 0% interest for 12 months, they applied a 5% discount (which we never asked for) on our purchase, which automatically disqualified us for interest free financing. Our first statement didn’t show interest charges, so we didn’t think anything of it. Our second statement, however, showed interest being charged to our account. After being told we had to actually go into the store to remedy the problem, when we got to the store, we were told there was nothing they could do about it because it was beyond 30 days since the purchase was made. We were told that we should have seen the 5% discount on our receipt…except our actual cash register receipt did not show a 5% discount. I will admit, after investigating, there was another piece of paper in our paperwork that did show a discount on it…but, the actual receipt did not. Now, we are paying $45/mo interest because they applied a $106 discount on our refrigerator without our knowledge…and apparently it’s our fault for not catching it quickly enough (even though the interest didn't show until our second statement). Check your paperwork carefully because if there's a mistake, you are pretty much SOL!
- DDDanielSep 28, 20255.0They had what I needed.
- LMLeslee MichellSep 9, 20252.0Very disappointed with our visit, not because of not having product but that there was no cashier with a lane open, just self check out, one worker ( she did her best and apologized). Do better Lowes, so many workers walking around and no one jumped in to help.
- MRMr. RubenSep 6, 20255.0I dont have pictures but first and foremost. A HUGE ❤️ shout out to Abby and Aaron at this location. I walked into the store with a whole different problem that had NOTHING to do with Lowes, Abby could see that I was in distress and she was VERY kind and offered a kind face, kind words, and a kind smile while she was speaking with me to find out if she could fix my problem with my Saw. The pitculaular problem had Aaron arrive at the the front desk with Abby who relays my issue with my saw, Aaron could not solve my problem in the manner that I hopped he could, but Aaron wored and worked and came up with another very acceptable solution, but again he had the same KICK BUTT customer service and patient with this guy ( Me ) that was haveing a very -$3000.00 day that had nothing to do with them or Lowe's. They handled me with such soft gloves that I had plans to pick up gear from another store when I left Lowe's but I shopped at Lowe's and found the same except one thing, Im now on my way back there today to pick up some stuff for my Craftmans Weed eater when I have a store that is 3 minutes from my home.
- JHJohn HealeyAug 27, 20251.0My father and I went to buy a toilet. My dad gave our country and our community over 35 years of service both in the military and as a police officer. He asked if he could get a vets discount. Unfortunately we were unable to get that on the $200 crapper. He did get the discount on a 16 inch supply line and a shutoff valve amounting to $1.62. That was very disappointing. Why even offer the discount? Next time its not gonna be Lowes. We'll be shopping at Menards. Thank you Lowes for that whopping veterans discount.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Marquette, MI?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Marquette?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some closures.
Does Lowe's in Marquette offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll receive email updates if the status changes.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can initiate returns through your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's in Marquette accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's provide installation services for products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, decking, doors, windows, HVAC, cabinetry, and more.
Are there nearby accommodation options if I am visiting Lowe's in Marquette?
Yes, nearby hotels include Imperial Motel, Country Inn & Suites by Radisson, and Holiday Inn Marquette, providing convenient lodging options for visitors.
Where can I find food and dining options near Lowe's Marquette?
Close to Lowe's, you can find restaurants such as Panera Bread, Buffalo Wild Wings, Texas Roadhouse, and Burger King for dining before or after your shopping trip.
Are there other retail stores near Lowe's in Marquette?
Yes, nearby retail stores include Kohl's, T.J.Maxx, Sephora at Kohl's, and Ulta Beauty, offering a variety of shopping options in the same area.