Lowe’s in Marquette, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
While some customers praised the helpfulness and friendliness of staff, many expressed frustration with poor customer service, especially regarding returns and appliance issues.
Product Availability
Customers noted that the store generally had the products they needed, but there were complaints about delivery issues and incorrect orders.
Appliance Issues
Numerous reviews highlighted significant problems with appliance purchases, including delivery delays, defective items, and inadequate support for repairs.
Checkout Experience
Several customers were disappointed with the lack of open cashier lanes and reliance on self-checkout, leading to longer wait times.
Veteran Discounts
Some customers expressed dissatisfaction with the application of veteran discounts, feeling that the store did not adequately honor these discounts on certain items.
TB
thomas baldwin
Dec 31, 2025
4.0
Typical Lowes. We did have questions about the beds they sell, which were answered with a smile.
TT
Tanner
Dec 29, 2025
1.0
Was sold a snow blower and told i had a 30 day return window.. lowes corporate customer service tells me the store should accept the return, and the store refuses. Shop elsewhere
Got a return confirmation number from corporate and tried again, luckily i had some helpful employees on my 2nd try. Was able to return that snowblower with zero issues since the 2 ignorant employees weren't there.
To the asm that argued the entire time, i hope someone had fun draining the gas out of it 😘
LA
Laurel Andersen
Dec 9, 2025
1.0
To make a really long story short, Lowes Marquette sold me a dryer with installation. Dryer arrived, but apparently this Lowes does not have gas installers like I was told. Had to return the appliance. Lowes still owes me a refund but I suspect I won't see it. The staff was very nice, they just don't seem to understand that it was all Lowes fault and refund the entire purchase.
NW
Nichole Welters
Oct 13, 2025
1.0
Despite us stating that we wanted 0% interest for 12 months, they applied a 5% discount (which we never asked for) on our purchase, which automatically disqualified us for interest free financing. Our first statement didn’t show interest charges, so we didn’t think anything of it. Our second statement, however, showed interest being charged to our account. After being told we had to actually go into the store to remedy the problem, when we got to the store, we were told there was nothing they could do about it because it was beyond 30 days since the purchase was made. We were told that we should have seen the 5% discount on our receipt…except our actual cash register receipt did not show a 5% discount. I will admit, after investigating, there was another piece of paper in our paperwork that did show a discount on it…but, the actual receipt did not. Now, we are paying $45/mo interest because they applied a $106 discount on our refrigerator without our knowledge…and apparently it’s our fault for not catching it quickly enough (even though the interest didn't show until our second statement). Check your paperwork carefully because if there's a mistake, you are pretty much SOL!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Marquette, MI?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Marquette?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some closures.
Does Lowe's in Marquette offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll receive email updates if the status changes.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can initiate returns through your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's in Marquette accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's provide installation services for products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, decking, doors, windows, HVAC, cabinetry, and more.
Are there nearby accommodation options if I am visiting Lowe's in Marquette?
Yes, nearby hotels include Imperial Motel, Country Inn & Suites by Radisson, and Holiday Inn Marquette, providing convenient lodging options for visitors.
Where can I find food and dining options near Lowe's Marquette?
Close to Lowe's, you can find restaurants such as Panera Bread, Buffalo Wild Wings, Texas Roadhouse, and Burger King for dining before or after your shopping trip.
Are there other retail stores near Lowe's in Marquette?
Yes, nearby retail stores include Kohl's, T.J.Maxx, Sephora at Kohl's, and Ulta Beauty, offering a variety of shopping options in the same area.