Brand Certified
Lowe's Home Improvement
3.9(969 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
434 West Twelve Mile, Madison Heights, MI
48071, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(248) 629-3541
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MI-Madison-Heights/2312
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Madison Heights, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
434 West Twelve Mile, Madison Heights, MI
48071, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
969 reviews
5 stars
508
4 stars
199
3 stars
75
2 stars
36
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability, including out-of-stock items and problems with online orders.
Installation Issues
Numerous complaints about poor installation services, including delays, incorrect measurements, and lack of communication.
Store Environment
Generally positive feedback on store cleanliness and organization, though some customers found it difficult to get assistance.
Pricing and Value
Customers appreciated competitive pricing and good deals, but some expressed frustration over hidden policies and return issues.
- KKKale6 days ago1.0Be careful. This location is selling used items that are advertised as new. I bought an item online and when it arrived, it had the packaging torn open and taped back together and the electronic device had signs of being pried open with a screwdriver. Not trustworthy. check items for signs of opening before buying
- HHHeatherFeb 10, 20261.0I contacted Lowe's for an estimate on a new sliding glass patio door. The rep came out and measured and quoted me a price. He was nice and polite. However, after our interaction, he listed me in their system as needing a new water heater and new roof. Lowe's then sold my contact information to a water heater company and roofing company without my consent. I am now getting nonstop calls. I was going to have them install my patio door, but now knowing what kind of sleezy business they do, I will never do business with them.
- LLLambLoverFeb 6, 20265.0I really like Lowe’s. It’s a fun place to go. The Lorax was here that’s +10 points. I really like Lowe’s. It’s so much fun to go.
- MSMike SpinetiFeb 5, 20261.0Absolutely the worst customer service experience.
- EMEdgar MateusJan 20, 20261.0Only lowes that wont tint The Bin Primer that I buy here. I always get it tinted on any other lowes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website