Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Ludington, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
940 reviews
5 stars
538
4 stars
230
3 stars
66
2 stars
35
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported long wait times and poor service experiences.
Product Availability
Several customers experienced issues with product availability, including incorrect inventory listings and difficulties in obtaining items.
Store Experience
The store is generally well-stocked and organized, but some customers noted issues with cleanliness and blocked aisles.
Installation Services
Customers expressed frustration with installation services, citing poor communication and delays in service.
Positive Staff Interactions
Many reviews highlighted specific employees who provided exceptional service, contributing to a positive shopping experience.
- DBDavid BlankOct 26, 20255.0Shop here frequently.
- PBPaula BaronOct 23, 20255.0Helpful staff
- HAHeidi AndrewsOct 5, 20255.0We had a great experience at this Lowe's. A gentleman named Brent helped us with a lot of local tips and suggestions since we are traveling. I will say the Lowe's website for surveys is messed up! Brent was great to talk to and get advice on equipment for RV stuff and grills!!
- THTrent HarmonSep 23, 20251.0Inventory was wrong. I drove 90 miles for tile they did not have in stock, actually. Was told, next time call to verify that the product is actually there. Thanks for stating the obvious. Never told sorry for the error, or offered anything for my time and trouble. Full disclosure: I am a process improvement consultant. Told them what needed to be corrected, and that better cycle counting was required. I billed them for my time. Never was compensated. Full disclosure.
- TGTammy GlockzinSep 22, 20255.0Andy in plumbing was extremely helpful. Took a lot of time helping me. He even took his time to take me to another department and get just what I needed. Thank you Andy.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Ludington, MI?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, and more.
What are the store hours for Lowe's Home Improvement in Ludington, MI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with some holiday hours and closures.
Does Lowe's in Ludington, MI offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online via your Order History. In-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement in Ludington?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are installation services available at Lowe's?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinetry, doors, windows, HVAC, roofing, and more to assist with home improvement projects.
How can customers benefit from nearby places when visiting Lowe's in Ludington?
Customers can enjoy nearby conveniences such as dining at Taco Bell, grabbing coffee at Starbucks or Biggby Coffee, or taking care of errands at Dollar Tree or Sprint Store, making their visit to Lowe's more convenient and enjoyable.
Where can customers get propane exchange services near Lowe's in Ludington?
Blue Rhino Propane Exchange is located near Lowe's, offering convenient propane exchange services for customers.
What other home improvement stores are located near Lowe's in Ludington?
Tractor Supply Co., another hardware and home improvement store, is located near Lowe's, providing additional options for outdoor gear and building supplies.