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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lansing, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,760 reviews
5 stars
949
4 stars
447
3 stars
175
2 stars
54
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unresponsive.
Product Availability
Customers generally found a good selection of products, but there were complaints about incorrect items being delivered and issues with stock.
Delivery Issues
Numerous reviews highlighted significant problems with delivery and installation services, including delays, damaged items, and poor communication.
Store Environment
The store is often described as clean and well-organized, with helpful staff, although some customers expressed frustration with self-checkout options.
- DWDakota WeatDec 28, 20255.0Pleasantly surprised at how hospitable this Lowe’s can be. I got help choosing and purchasing a new saw plus a few tools from Reiss. Super fun guy to talk to! His knowledge over his tools domain was dense, and relating to his stories helped to secure the sale. Will be back!
- BBBrandonDec 18, 20251.0Had carpet installed a week ago through Lowe's grand ledge. They hired Keller Installers (avg review 1.7 stars on google), and made promises to install transition strips. The manager over the flooring department would only honor their sale price on carpet if measurements were completed and quote paid before the sales end, despite requiring a signed contract just for measurements. Long story short, two brothers from Mexican Town Detroit were sub-subcontracted by Keller. They called me an hour after their window to let me know they arrived (fyi, 30 minute call ahead required per Keller policy). They refused to install any transition strip. Lowes customer service put in a request for a supervisor to call me, and never did. I called Keller separately multiple times to remedy this and still nothing but voicemail. The Bros did say Keller had a mass management walkoff that week and today was the new supervisors first day. Lowe's grand ledge management makes promises and is either uninformed or lied to me. Keller is trash. Don't hire lowes. Btw, Home Depot Okemos offered multiple colors of transition strips and installed them on a carpet job earlier this year! Do better Lowe's, and buy me the transition strips you promised.
- BBBDec 14, 20251.0Going to Ace now since Lowes uses flock cameras/tracking at all stores.
- TOTyler OshnockDec 12, 20255.0Casey in the lumber department went above and beyond providing genuine friendly, caring, and exceptionally excellent customer service! Thank you Casey!
- RJRosemarie JohnstonDec 4, 20255.0Big store with every thing you need, even sell pet products and clothing, mostly hoodies, fleece jackets & pull over shirts.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Lansing, MI?
Lowe's offers products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours of Lowe's Home Improvement in Lansing?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sunday, with specific holiday hours noted for certain dates.
Does Lowe's offer services like installation or delivery?
Yes, Lowe's provides various installation services including appliances, flooring, cabinets, and more, as well as in-store pickup and delivery options.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online returns can be started via your Order History, and in-store returns require proof of purchase at the customer service desk.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are also provided for status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are there any nearby places of interest that I can visit when shopping at Lowe's in Lansing?
Nearby places include Michaels Stores for arts and crafts, Marketplace at Delta Township plaza for shopping, and Steak 'n Shake for dining, offering convenient options before or after your Lowe's visit.
Is there a nearby locksmith service to Lowe's that I can visit?
Yes, minuteKEY and Minute Key are nearby locksmith services, which can be helpful if you need key or lock assistance while shopping at or visiting Lowe's.
Where can I find pet-related services near Lowe's Home Improvement?
PetSmart and Banfield Pet Hospital are close by, offering pet grooming, supplies, and veterinary services conveniently located near Lowe's in Lansing.
Does Lowe's offer any mobile apps or tools to enhance my shopping experience?
Yes, Lowe's has both iOS and Android apps available for download, plus a presence on social media platforms like Facebook, Instagram, TikTok, YouTube, and Pinterest to help with deals and project ideas.