Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
1,241 reviews
5 stars
1,000
4 stars
124
3 stars
36
2 stars
22
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and professionalism of the sales staff, highlighting their low-pressure approach.
Product Quality
While many customers appreciated the quality and comfort of the furniture, some expressed concerns about durability and wear over time.
Delivery Experience
Most reviews noted smooth and efficient delivery services, although there were some complaints about communication and scheduling.
Pricing Concerns
Several customers felt that prices were high and expressed a desire for more affordable options.
Mixed Experiences
While many had positive experiences, there were notable complaints regarding customer service issues, particularly related to order accuracy and warranty claims.
- BGBrooklynn Graves4 days ago4.0It was so nice to be greeted and asked what we were looking for. The sales woman immediately recognized that, as both of us are over 6 feet tall, my husband and I have different needs than average height individuals, she led us to models that fit us! It was amazing to sit in a couch that was easy to stand up from, to sit in a recliner that didn’t have my feet hanging off the end. I would send friends and family to LaZboy in a heartbeat!
- DKDiane KnappJan 4, 20264.0Had a great experience with helpful Betsy at the Lansing store. The only downside was the fact that the store did not carry the style of chair I had discovered online so she spent a while helping me find a 2nd choice.
- DDDennis Emans (Denny)Jan 3, 20264.0Love the la z boy chairs. Good quality and style. A point off for the fact that they charge $100 delivery. Can not buy from the store. Price is enough, don’t need the extra delivery charge.
- JSJill Smith-RoehlDec 28, 20255.0The experience was good, I set in almost every recliner in the store. The person who helped us was knowledgeable and very helpful and picking the right chair. The guys that delivered the chair were great, courteous and did a great job through set up process and delivery.
- SCShari CasselDec 27, 20255.0We walked into La-Z-Boy and were greeted right away by the nicest lady. We found what we wanted right away and started working with their interior designer who was so helpful and friendly. We purchased a sectional, ottoman and two lamps that we absolutely love. I would highly recommend the store to everyone!
Frequently Asked Questions About La-Z-Boy Lansing
What types of products does La-Z-Boy Lansing offer?
La-Z-Boy Lansing offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the regular opening hours for La-Z-Boy Lansing?
La-Z-Boy Lansing is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Lansing provide delivery services?
Yes, La-Z-Boy Lansing offers delivery services.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Lansing?
No, proof of vaccination is not required to visit La-Z-Boy Lansing.
What payment options are accepted at La-Z-Boy Lansing?
La-Z-Boy Lansing accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is La-Z-Boy Lansing located?
La-Z-Boy Lansing is located at 8439 W Saginaw Highway, Lansing, MI 48917, United States.
What is the contact phone number for La-Z-Boy Lansing?
You can contact La-Z-Boy Lansing by phone at +1 517-299-0520.
Are there any furniture stores near La-Z-Boy Lansing that customers can visit?
Yes, nearby furniture stores include La Z Boy Furniture Galleries and Pier 1 Imports, which customers might explore for additional options or inspiration.
What dining options are available near La-Z-Boy Lansing for customers to enjoy?
Nearby dining options include Arby's, Detroit Wing Company, Olive Garden, Wing Snob, Baskin-Robbins, KIN THAI - Lansing Shuffleboard, and McDonald's, providing a variety of fast food, chicken, Italian, Thai, and dessert choices.
What services and amenities are close to La-Z-Boy Lansing that customers might find useful?
Customers can find nearby amenities such as Great Clips and BoRics hair salons, Spartan Urgent Care clinic, Consumers Credit Union bank, and a BudgetCoinz Bitcoin ATM for various personal and financial needs.