Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
1,202 reviews
5 stars
967
4 stars
118
3 stars
35
2 stars
22
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the sales staff, particularly mentioning individuals like Terry and Lisa for their excellent service.
Product Quality
While some customers loved the furniture quality, others reported issues with durability and comfort, particularly with recliners and sectionals.
Pricing Concerns
Several reviews noted that the prices are high, with some customers feeling misled by hidden charges or unexpected costs.
Delivery Issues
There were mixed reviews regarding delivery, with some customers appreciating the efficiency while others faced problems with delivery timelines and setup.
Overall Experience
Most customers had positive shopping experiences, enjoying the variety of products and the overall atmosphere of the store.
- JSJohnnie Smith2 days ago5.0Lisa was understanding to what we explained as to our specific wants and needs. She took us to only the items fitting our desires and didnt try to talk us into something lesser or more. She was very patient with my spouse based on his "fit" and comfort needs. Lisa explained our options and answered our questions so we understood and could make an informed decision. Lisa appeared knowledgeable of the lazy boy products.
- TNTammy NickersonNov 17, 20252.0Prices are way too high anymore. Selection is the same so always. They need a cheaper version that's more affordable.
- AOAva OrdmanNov 16, 20255.0After looking at a few other stores, it was clear that the quality of furniture at LB was better than others. I was looking at sofas. They were definitely more comfortable at LB. My salesman, John, was terrific. I ended up ordering 2 sofas. Now hopefully I will receive them in a reasonable amount of time and the quality, delivery, and customer service will continue at a high level.
- MRMary RouleauNov 12, 20255.0We had a great experience--thanks to Store Manager Denise. She helped us pare down the models to try based on our needs and arranged for a hassle-free delivery.
- SMSteve MacKenzieNov 8, 20255.0Great experience. No pressure helpful people. Very knowledgeable with products. Respectful of customers needs. Thank you Denise.
Frequently Asked Questions About La-Z-Boy Lansing
What types of products does La-Z-Boy Lansing offer?
La-Z-Boy Lansing offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the regular opening hours for La-Z-Boy Lansing?
La-Z-Boy Lansing is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Lansing provide delivery services?
Yes, La-Z-Boy Lansing offers delivery services.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Lansing?
No, proof of vaccination is not required to visit La-Z-Boy Lansing.
What payment options are accepted at La-Z-Boy Lansing?
La-Z-Boy Lansing accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is La-Z-Boy Lansing located?
La-Z-Boy Lansing is located at 8439 W Saginaw Highway, Lansing, MI 48917, United States.
What is the contact phone number for La-Z-Boy Lansing?
You can contact La-Z-Boy Lansing by phone at +1 517-299-0520.
Are there any furniture stores near La-Z-Boy Lansing that customers can visit?
Yes, nearby furniture stores include La Z Boy Furniture Galleries and Pier 1 Imports, which customers might explore for additional options or inspiration.
What dining options are available near La-Z-Boy Lansing for customers to enjoy?
Nearby dining options include Arby's, Detroit Wing Company, Olive Garden, Wing Snob, Baskin-Robbins, KIN THAI - Lansing Shuffleboard, and McDonald's, providing a variety of fast food, chicken, Italian, Thai, and dessert choices.
What services and amenities are close to La-Z-Boy Lansing that customers might find useful?
Customers can find nearby amenities such as Great Clips and BoRics hair salons, Spartan Urgent Care clinic, Consumers Credit Union bank, and a BudgetCoinz Bitcoin ATM for various personal and financial needs.